Night Auditor | Elevate Overnight Guest Experience

DHY - Front Desk; Copmanthorpe; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading hotel chain in Copmanthorpe is seeking a Guest Experience Expert to create memorable guest experiences. Key responsibilities include managing check-in/check-out, addressing guest requests, and promoting local attractions. Successful candidates will possess excellent communication skills and adhere to company policies to maintain a professional environment. Join us to offer top-notch service and be part of our dedicated team, enhancing the guest experience every day. Competitive benefits are included.

Benefits

Discounted room rates

Discount on food & beverage

Free use of the Leisure Club facilities

Learning & Development opportunities

Qualifications

• Ability to create a memorable guest experience.
• Strong communication and professional appearance.
• Ability to follow company policies and maintain confidentiality.

Responsibilities

• Ensure smooth check-in and check-out processes.
• Address guest requests and operational needs.
• Complete reports and share local highlights.

Job description

A leading hotel chain in Copmanthorpe is seeking a Guest Experience Expert to create memorable guest experiences. Key responsibilities include managing check-in/check-out, addressing guest requests, and promoting local attractions. Successful candidates will possess excellent communication skills and adhere to company policies to maintain a professional environment. Join us to offer top-notch service and be part of our dedicated team, enhancing the guest experience every day. Competitive benefits are included.