NIAS Call Taker - Non Emergency Ambulance Control Band 3

Southern Health and Social Care Trust; Derry/Londonderry; On-site; GBP 26,000 - 28,000; Full time

Job summary

Southern Health and Social Care Trust is recruiting for an NIAS Call Taker in the Non Emergency Ambulance Control Band 3. Based in Northern Ireland, you will be part of the urgent and scheduled response coordination team, taking public or internal calls and ensuring appropriate dispatch of ambulances and resources.

You will work within flexible arrangements to support efficient patient care, following established policies and procedures while maintaining patient confidentiality and accurate data

Job description

NIAS Call Taker - Non Emergency Ambulance Control Band 3 ref:55965389

Notes: A waiting list may be created for similar posts that may arise while the waiting list is live, this may include temporary or part-time posts. This will be managed in line with the updated HSC waiting list principles effective from 1 April 2026. Where a part-time waiting list is required, one part-time waiting list will be created- regardless of any specific hours advertised, this waiting list will cover all future vacancies where part-time posts arise. A part-time post is defined as any post that has less than 37.5 hours per week. Please remember to save or print a copy of the job description before submitting your application, as it will not be accessible afterwards. Flexible Working We welcome flexible working requests from day one. All HSC organisations offer a range of flexible working options. The options available for this post will depend on the requirements of the role. Find out more about flexible working options on our website

Flexible Working

Successful applicants have the opportunity to request Flexible Working from the 1st day of their employment. A number of Flexible Working provisions areoffered by all HSC Organisations, what provisions are available depends on the role being undertaken. Find out more