NHS Patient Receptionist | 20h/week | Flexible Shifts

County Durham & Darlington NHS Foundation Trust; Tees Valley; On-site; GBP 20,000 - 25,000; Part time

Job summary

A regional healthcare provider seeks a Receptionist to work part-time (20 hours/week) in the Emergency Department. Duties include managing patient reception, handling appointments and information accurately while maintaining confidentiality. Ideal candidates should demonstrate strong organizational and interpersonal skills, along with experience using computer systems. Flexibility to work various shifts is required.

Qualifications

• Demonstrate excellent interpersonal skills and communicate effectively with staff and service users.
• Possess a good working knowledge of computer systems.

Responsibilities

• Responsible for the reception of patients and visitors to the Department.
• Manage patient information timely and accurately.
• Book clinic appointments and reallocate as necessary.

Skills

Excellent organisational skills

Ability to work under pressure

Interpersonal skills

Education

5 GCSEs Grades A to C or NVQ Level 2 in Business Admin/Customer Care

Tools

Microsoft packages

Job description

A regional healthcare provider seeks a Receptionist to work part-time (20 hours/week) in the Emergency Department. Duties include managing patient reception, handling appointments and information accurately while maintaining confidentiality. Ideal candidates should demonstrate strong organizational and interpersonal skills, along with experience using computer systems. Flexibility to work various shifts is required.