NHS Medical Secretary: Dynamic, Patient-Focused Admin

University Hospitals Sussex NHS Foundation Trust; Kemp Town Estate; On-site; GBP 20,000 - 30,000; Full time

Job summary

A leading healthcare organization in the UK is seeking a dedicated Secretary to join their team. This busy role involves providing a full clerical service to Consultants, managing patient enquiries, and ensuring effective communication across departments. The ideal candidate will have previous NHS experience and excellent organizational skills, demonstrating a commitment to patient confidentiality. Join a supportive environment that values diversity and fosters professional growth.

Benefits

Wellbeing programme for staff

Opportunities for flexible working

Supportive workplace culture

Qualifications

• Previous secretarial experience, ideally in the NHS.
• Ability to manage sensitive patient information confidentially.
• Experience in dealing with a high volume of enquiries.

Responsibilities

• Manage a full clerical administrative and secretarial service to Consultants.
• Respond to patient telephone enquiries with tact and diplomacy.
• Operate Careflow software for patient information retrieval.
• Produce clinical correspondence from electronic dictation system.

Skills

Excellent time management skills

Organisational skills

Compassion and empathy

Communication skills

IT skills (Microsoft Outlook, Word, PowerPoint, Excel)

Job description

A leading healthcare organization in the UK is seeking a dedicated Secretary to join their team. This busy role involves providing a full clerical service to Consultants, managing patient enquiries, and ensuring effective communication across departments. The ideal candidate will have previous NHS experience and excellent organizational skills, demonstrating a commitment to patient confidentiality. Join a supportive environment that values diversity and fosters professional growth.