New Works Planner/ Scheduler

Office Angels; Greater London; On-site; GBP 23,000 - 28,000; Full time

Job summary

A well-established company in Dagenham is seeking a NewWorks Planner/Scheduler to join their Service team. You will organize installations, ensure timely completion of service visits, and liaise with engineers and subcontractors while providing excellent customer service. The ideal candidate should have facilities experience and strong organizational skills alongside proficiency in the MS suite. A proactive approach and excellent communication are essential for success in this role. This position offers a comprehensive benefits package and opportunities for progression.

Benefits

On-site parking

Full in-house training

Clear progression opportunities

Regular team socials

28 days of annual leave

Annual reviews

Qualifications

• Previous facilities experience is preferable.
• Can work independently and proactively.
• Strong organisation skills are essential.

Responsibilities

• Schedule visits ensuring all visits are completed within the required timescale.
• Process paperwork from visits for invoicing.
• Liaise with engineers and subcontractors to ensure tasks are carried out correctly.
• Provide general admin support and answer calls on the main Helpdesk line.
• Perform risk assessments and maintain health and safety training records.
• Ensure all jobs are up to date on the company system.
• Promote good inter-company relationships and update customers.

Skills

Facilities experience

Knowledge of MS suite including Excel and Word

Strong organisation skills

Problem-solving skills

Professional telephone manner

Relationship building skills

Ability to work independently

Being flexible and open-minded

Job description

Title: NewWorks Planner/ Scheduler

Location: Dagenham

Salary: £28,000

Days/ Hours of work: Monday - Friday, 08:00 - 17:00

Benefits

• On-site parking
• Full in-house training
• Strong company culture
• Clear progression opportunities
• Regular team socials
• 28 days of annual leave (inclusive of public holidays)
• Annual reviews

The company

An established company based in Dagenham are looking for an organised and proactive NewWorks Planner/ Scheduler to join their Service team. You will be responsible for organising the installations, servicing and repairs at customers premises. Always providing amazing customer service.

Duties

• Scheduling visits and ensuring all visits are completed within the timescale required
• Processing the paperwork from the visits made ready for invoicing
• Liaising with engineers and subcontractors ensuring all tasks are carried out correctly and ensuring paperwork is received in a timely manor
• General admin support/answering the phone on the main Helpdesk line
• Carrying out risk assessment, developing safe working procedures and identifying specific health and safety training records.
• Ensure all jobs are up to date on the company system and also with the customer.
• Liaising with Engineers.
• Promoting the interests of the group and furthering good inter-company relationships while updating the customer throughout the service we have provided

The ideal candidate

• Previous facilities experience is preferable
• Knowledge of MS suite including excel and word
• Can work independently and proactively
• Strong organisation skills
• Flexible and open minded
• Strong relationship building skills
• A professional telephone manner
• Great at problem solving

Equal Opportunities Statement

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

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