New & Used Car Sales Advisor

Hendy Group; Bournemouth; On-site; GBP 60,000 - 80,000; Full time

Job summary

A family-run automotive business in Bournemouth seeks a New + Used Car Sales Advisor. Your role will involve building rapport with customers, negotiating vehicle sales, and maximising sales opportunities. The ideal candidate should have solid experience in sales and a passion for customer service. Benefits include a competitive starting salary of £25,500 plus uncapped commission, a structured career path, and various perks.

Benefits

Life Insurance

Bupa Healthcare Cash Plan

Access to Company Vehicle Scheme

Discounts on vehicles and services

23+ days holiday

Qualifications

• Automotive industry or vehicle sales experience preferable, but good sales track record outside automotive is considered.
• Stable working history is required.
• Full UK driving licence necessary.

Responsibilities

• Build rapport with customers and assess their needs.
• Negotiate sale prices and calculate finance payments.
• Maximise sales opportunities to achieve targets.
• Manage customer appointments and coordinate test drives.

Skills

Customer relationship building

Sales negotiation

Finance payment calculation

Upselling

Excel proficiency

Job description

About the role

In this New + Used Car Sales Advisor role you will:

• Build rapport with customers and, using sound knowledge, accurately assess their needs and recommend the most suitable products and services;
• Negotiate the sale price of the vehicles including possible trade‑in values;
• Calculate finance payments including cash or car loans;
• Maximise every sales opportunity to achieve vehicle sales and profit targets;
• Upsell accessories and additional after‑sales services;
• Proactively prospect new and existing customers to maintain your database and ensure repeat business;
• Create and coordinate customer appointments, schedule test drives and arrange handover appointments;
• Support the Sales Administrators with accurately processing all documentation relating to vehicle sales including vehicle orders and finance agreements.
  Driven? Ambitious? Passionate about what you do? Prepared to be an expert in your field? If you've answered yes to all of these then we have an exciting and rewarding career just waiting for you. We have an excellent opportunity to join our New + Used Car Sales team at Skoda in Bournemouth. Have a real drive and desire to produce results;

Qualifications & Expectations

• Able to build outstanding customer relationships;
• Have a stable working history;
• Be a customer service champion where you exceed your customers' expectations in every element of their buying experience;
• Confident Excel user;
• Automotive industry or vehicle sales experience would be preferable; however, we will consider applicants with a good sales track record outside of the industry;
• A full UK driving licence;

Company

Hendy Group is a family‑run business with over 80 sites along the South Coast. At Hendy, we aim to deliver a premium experience as we have done for 165 years, all in an effort to achieve our vision of delivering 100% customer and colleague satisfaction; our forward‑thinking, progressive outlook perfectly complements our values with honesty, quality, care and customer service at the heart of the company, as they have been since 1859.

Benefits

As well as a competitive salary and performance related bonus, we offer a structured career with the opportunity for personal development and training within our rewarding environment. In addition, you can expect the following benefits:

• Starting salary of £25,500, plus uncapped commission;
• 40 hour working week;
• Bespoke induction and learning programme and comprehensive ongoing training throughout your career;
• Access to Company Vehicle Scheme;
• Enhanced family leave benefit;
• Life Insurance;
• Bupa Healthcare Cash Plan for you and your family;
• Opportunity to join the company pension scheme;
• 23 days holiday (plus bank holidays), increasing with length of service;
• Discounts on new vehicle, used vehicle, service and parts purchases;
• Various perks and discounts with high street and online retailers and services;