New Opening Assistant General Manager

Babu House; Greater London; On-site; GBP 40,000 - 54,000; Full time

Benefits offered by this job

Free team meals

Medical/Healthcare cash plan

£150 dining monthly allowance

Weekly wage advances

Job summary

Dishoom in Wimbledon is opening a brand-new Permit Room and seeks an Assistant General Manager to join the launch team. You’ll lead day-one operations on-site, support the General Manager, and nurture a high-performing front of house team in a bustling boutique setting.

Expect fast-paced service, development through award-winning training, flexible shifts, and a culture that values hospitality, inclusivity, and Seva. This is a full-time role across five days.

Qualifications

• Experience as Assistant General Manager in a busy restaurant environment.
• Ability to coach and develop other team members.
• Commercially savvy with strong leadership and service standards.
• First-class service is your priority and you strive to raise the bar daily.

Responsibilities

• Support the General Manager to run the restaurant in their absence.
• Lead and develop front-of-house teams during opening and ongoing operations.
• Ensure consistent delivery of high-quality guest service and hospitality standards.
• Coordinate with opening team to ensure smooth Wimbledon launch.

Skills

People management

Hospitality experience

Tools

POS systems

Job description

We're getting ready to open the doors to our brand-new Permit Room in Wimbledon, and we'd love to hear from Assistant General Managers who want to join our opening team. We'll be on site from early February, so you'll be part of the opening adventure from day one.

We are proud to be recognised as one of the best places to work in Hospitality. Looking after people is at the core of what we do and we work hard to make life at Dishoom the best it can be. Since 2010, our restaurants have celebrated the Irani cafes and all of the food and drink of Bombay. We have Dishoom Cafes across London, Edinburgh, Manchester, Birmingham and Glasgow. Our Permit Rooms can be found in Brighton, Cambridge, Liverpool, Oxford and Portobello, with Wimbledon up next! Plus, we have kitchens across London to ensure our guests can enjoy our food at home!

As well as running busy sites with big teams, we also understand the importance of doing more. From planting trees with our teams in the UK & India, tying Rakhis with our guests, to our dedication to helping to feed children through Meal for a Meal. Since 2015, we have donated 30 million meals and counting, with each Dishoomwalle contributing 55 meals per shift!

How we'll support you

At Dishoom, we care about supporting you and your well-being (inside and outside of work).

With this, we tend to think about our team's well-being in four different ways:

Financial

• Free weekly wage advances and emergency cash.
• Access to our savings support & financial health planning tool.
• £150 monthly to spend when dining in Dishoom each month. Post this £150, 50% during the day, and 25% in the evening for you and up to 5 people.
• Access to our Healthcare cash plan
• Enhanced family leave and pay, plus specific Dishoomwalle benefits for those growing little families.

Mental & Physical

• All Babus (Managers) are fully trained in mental health support & First Aid.
• Dedicated support from our confidential advice helpline - available to you or someone in your household - 24 hours a day, 365 days of the year.
• On demand GP appointments, free counselling sessions and life coaching through our wellness app.
• Free fitness sessions every month (including yoga and spin classes).
• Calling all cricket fans, we have our very own Dishoom Premier League (an in-house cricket tournament) where you get to compete with your team at Lord's.

Socials

We're a growing company and love nothing more than bringing our teams (and families) together to celebrate everyone's hard work across the year.

• Family Mela (Family summer festival)
• Huge Christmas celebration

Plus, we host regular team events across our cafes.

Team members who work at Dishoom for 5 years are invited to attend Bombay Bootcamp, an incredible once-in-a-lifetime guided tour of Bombay with our co-founders (over 200 people attended last year)!

What to expect:

• Free team meals every shift, plus all the Chai you can drink!
• Competitive salary per year. We pay on a monthly basis.
• A full-time role working across 5 days, Monday - Sunday availability required.
• A weekly changing rota provided at least 6 days in advance.
• We're an all-day dining Cafe, meaning our teams work a variety of daytime and evening shifts (not the usual always late nights!)
• Access to our award-winning training programmes and support. We focus on your development from day one and proudly promoted 239 Dishoomwalles last year!
• The usual number of days holiday a year - paid for at your usual rate. Our sites are closed Christmas Day and Boxing Day, and if you have children, we'll provide one extra day to take them to their first day at school.
• No uniforms here - smart/casual and comfortable is key, and of course trainers are fine.

Have you got Seva?

In Dishoom, we see every team member as valuable and important to ensuring the all-around brilliant experience for our guests.

Like any restaurant operation, our Babus' (Managers) are imperative to the success of our business. We genuinely couldn't do what we do without them!

Permit Rooms can get busy; circa 3,000 covers per site per week, with demanding shifts & first-class service execution. We are lucky enough to have (quite regularly) people waiting to dine with us.

However, at Dishoom on a busy evening shift, there is the support of multiple other Babus, plus 20-30 Dishoomwalles, all fully focused in their roles to support one another. Also, you are empowered to do the right thing when no one is looking. We never want to deter from our service standards, and aim to pursue unreasonable hospitality to our guests every day through Seva.

On top of that, our healthy pay, plentiful benefits and well-being support we have in place aren't too bad either! Our Babus' Day out and Christmas celebration are our way of saying "thank-you" to our teams, and they get better every year.

So, what are we looking for?

• You have been working as an Assistant General Manager in a busy restaurant environment for at least the past year. You want to be part of a company that can help you flourish and become the best you can be.
• Working in partnership with the General Manager, your big-hearted approach will make coaching and developing other members of the team a natural focus.
• You are ready to be the General Manager's right arm; a natural leader, assuming responsibility to ensure the restaurant runs as it should in their absence.
• You're commercially savvy and bring ideas to the table, eager to develop your overall awareness and understanding further.
• First-class service is your priority; always prepared to seek tough feedback, working closely with the General Manager to ensure you raise the standards every day and exceed everyone's expectations.

At Dishoom - everyone is welcome. We are committed to having an inclusive and diverse workplace and strongly encourage people from all backgrounds, identities, and experiences to apply for roles with us.

Hospitality, Food & Beverage, Restaurants, Assistant Manager, Senior Assistant Manager, Deputy Manager, Duty