New - IT Support Engineer

Baillie Martin; United Kingdom; On-site; GBP 33,000 - 35,000; Full time

Job summary

A leading FMCG operator in the Greater Stirling area is seeking an IT Support Engineer to provide hands-on IT infrastructure support. The role involves technical support for hardware and software, troubleshooting issues, and maintaining systems. Ideal candidates have a relevant educational background and experience in Office365 and Windows Server. The position offers a competitive starting salary ranging from £33k-£35k, alongside excellent benefits including parking, pension, and health care.

Benefits

Parking

Pension Fund

Medical Aid / Health Care

Group Life Assurance

Meal Allowance / Canteen

Annual Bonus / 13th Cheque

Qualifications

• Background within a similar IT Support environment.
• Experience of Office365 administration including Exchange, OneDrive, Teams and SharePoint.
• Experience of Windows Server including active directory, group policy and VMWare.

Responsibilities

• Provide technical support for all PC hardware, software and associated peripherals.
• Log support calls and document their outcome.
• Install, configure and maintain operating systems.

Skills

IT Support

Technical Support

Office 365

Active Directory

Hardware Support

Software Support

Education

3rd level education in IT

Job description

Overview

IT Support Engineer (On-Site) – Greater Stirling area - (starting salary 33k-35k depending on experience)

Excellent opportunity for an IT Support Engineer to join one of the UK’s biggest FMCG operators in their busy, hands-on IT dept that looks after all aspects of infrastructure support at their Stirling / Bridge Of Allan site. As well as getting hands-on exposure to a number of new and ongoing upgrade projects, you will facilitate in the effective operation and daily support of the company network, systems and processes. On offer is an excellent base salary and benefits package, ongoing training & skills advancement with certification/qualification allocations.

What we’re looking for

• 3rd level education and a background within a similar IT Support environment.
• Office 365 Desktop App’s (Word, Excel, Outlook etc.)
• Experience of Office365 administration including Exchange, OneDrive, Teams and SharePoint
• Experience of Windows Server including active directory, group policy and VMWare
• Good communication required with excellent written and verbal skills.
• Driver’s license with (ideally) access to own vehicle due to site location.

Job overview

• To provide technical support for all PC hardware, software and associated peripherals.
• To log support calls and document their outcome to facilitate the resolution of common queries.
• To install, configure and maintain operating systems to agreed standards.
• To perform upgrades, new installations and carry out routine procedures on site infrastructure.
• Troubleshooting system, server and network problems and diagnosing and solving hardware and software faults.

This is a rare opening within an award-winning, major local employer with a client base throughout the UK & Europe. Immediate interviews on offer for relevant & qualified applicants

Skills

• It Support
• Technical Support
• office365
• Active Directory
• Hardware Support
• Software Support

Benefits

• Parking
• Pension Fund
• Medical Aid / Health Care
• Group Life Assurance
• Meal Allowance / Canteen
• Annual Bonus / 13th Cheque