New Car Retail Manager

TrustFord; Epsom; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading automotive company in Epsom seeks a New Car Retail Manager to assist the Sales Manager in delivering an industry-leading customer experience. The role involves analyzing sales data, overseeing compliance, and coaching the sales team. Candidates should possess excellent communication skills and prior experience in the automotive sector. A diverse and inclusive workplace is emphasized, with full training provided.

Benefits

Industry-leading package

33 days annual leave

Pension Scheme & Life Assurance

Company Car

Ford Privilege vehicle purchase scheme

Discount on Service, Bodyshop and Parts

Volunteer day for charity

Cycle to work purchase scheme

Access to Perks at Work discount website

Qualifications

• Full training will be provided for the right individuals.

Responsibilities

• Analyse and interpret sales data to develop and implement plans to improve performance.
• Oversee compliance.
• Drive the standard in customer care by reviewing and coaching the sales team.
• Responsibility for delivering volume and gross profit targets.

Skills

Excellent written and verbal communication skills

Ability to build a strong rapport with customers

Passion for learning about new technology

Education

Experience at a Sales Controller level or above within the automotive sector

Job description

We share an ambition to be recognised as the benchmark in all of our operations.

At TrustFord we keep on growing. From selling electric vehicles in ever greater numbers, to providing more mobile servicing and growing our commercial and fleet vehicles, we’re offering and delivering more choice to our customers every day. Becoming a more diverse and inclusive business will also be vital to our success, but what won’t change is the buzz we get from working in a fast‑paced environment that’s 100% customer‑focused.

We require a New Car Retail Manager to support the Sales Manager in leading the Sales Team to provide an industry‑leading customer experience to our new or used car customers, ensuring that they are presented with the best and most relevant information in order to assist them with a purchasing decision.

Responsibilities

• Analyse and interpret sales data to develop and implement plans to improve performance across key metrics.
• Oversee compliance.
• Drive the standard in customer care by reviewing and coaching the sales team.
• Responsibility for delivering volume and gross profit targets.

Qualifications

• Excellent written and verbal communication skills.
• A passion for learning about new technology in a fast‑moving environment.
• Ability to build a strong rapport with customers.
• Experience at a Sales Controller level or above within the automotive sector.
• Full training will be provided for the right individuals.

Benefits

• Industry‑leading package
• 33 days annual leave (including bank holidays) with an annual leave purchase & sale scheme
• Pension Scheme & Life Assurance
• Company Car
• Ford Privilege vehicle purchase scheme
• Discount on Service, Bodyshop and Parts
• 1 day each year to volunteer for a charity of your choice
• Cycle to work purchase scheme
• Access to Perks at Work discount website

To be eligible for a company vehicle, you must be 19 years old and hold a full driving licence for a minimum period of 6 months.

For your first 8 days in the business, you’ll be attending our fantastic residential induction academy. This is at a lovely hotel in the heart of the Northampton countryside, where you’ll learn all about our business before you start your new role.

We encourage applications from people with diverse backgrounds and experiences. TrustFord is an equal opportunities employer and does not discriminate on any grounds other than ability to carry out the job role.

All offers of employment are subject to a background check.