Neurosciences Administration Supervisor

NHS; City Of London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading healthcare provider in London is seeking a Neurophysiology Administration Supervisor to manage the administration team and ensure high-quality patient care. The ideal candidate will have excellent communication skills and experience in healthcare administration. Responsibilities include administrative support, managing staff on-site, and maintaining accurate records. The position offers flexible working options and various benefits including career development opportunities.

Benefits

Career development

Flexible working

Staff recognition scheme

Cycle to Work scheme

Season ticket loan

Qualifications

• Experience working in a hospital environment.
• Knowledge of hospital Patient Administration System (PAS).
• Previous experience of dealing with patients appointment and booking system.
• Experience of having working relationships with clinicians, GPs, managers, consultants and other clinical staff.
• Knowledge of medical terminology.

Responsibilities

• Provide administrative and supervisory support in Neurophysiology.
• Manage the administration staff and temporary staff.
• Maintain accurate records of annual leave, study leave and sickness.

Skills

Good keyboard and IT skills - proficient use of Microsoft Office

High level of communication and interpersonal skills

Education

NVQ Level 4 or equivalent qualification or experience

Formal Customer Care Training or equivalent experience

Job description

Are you a strategic thinker with a passion for ensuring operational excellence in healthcare? Join us as a Neurophysiology Administration Supervisor. The role is vital in supporting the directorate in delivering high quality patient care at Imperial College Healthcare NHS Trust. This is a varied but pivotal role involving managing the administration Neurophysiology team based at Charing Cross and St Mary's Hospital. It is important the candidate is has efficient time management skills.

The role consists ofensuring Neurophysiology clinic templates are set up to ensure the administration team are able to book patient appointments in accordance with Trust Policy, to ensure patients receive their treatment in a timely manner.

This post requires the post holder to be on-site.

Main duties of the job

• The role is to provide administrative and supervisory support in Neurophysiology, four days at Charing Cross and one day at St Mary's Hospital.
• The successful candidate must demonstrate a high level of communication and interpersonal skills in dealing with a wide range of NHS staff, patients and external agencies
• The post-holder will be responsible for the purchasing of stationery order for office equipment and ensure stock levels are maintained and accepting office deliveries and appropriately signing for stocks of drinking water or stationery items/office supplies.
• The position will have day to day management of administration staff and any temporary staff, which will include maintaining accurate records of annual leave, study leave and sickness of secretarial and administrative staff.

About us

At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.

Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career.

Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.

We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview. .

Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the Job Description attachment with the job advert.

Person Specification

Education/ Qualifications

• NVQ Level 4 or equivalent qualification or experience
• Formal Customer Care Training or equivalent experience

Experience

• Experience working in a hospital environment
• Knowledge of hospital Patient Administration System (PAS)
• Previous experience of dealing with patients appointment and booking system
• Experience of having working relationships with clinicians, GPs, managers, consultants and other clinical staff
• Knowledge of medical terminology

Skills

• Good keyboard and IT skills - proficient use of Microsoft Office (Word and Outlook)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.