Neurodevelopment - Medical Secretary

NHS; Wrexham; On-site; GBP 20,000 - 25,000; Full time

Job summary

A healthcare provider in Wales is seeking an experienced medical secretary for the Neurodevelopment Department. The role involves providing high-quality administrative support, maintaining accurate records, and ensuring efficient patient pathways. Candidates should have NVQ in Business Administration or equivalent and demonstrate proficiency in Microsoft Office applications. This full-time post requires effective communication skills and the ability to travel between sites. Applications are welcome from Welsh speakers.

Qualifications

• Proven experience in a busy office environment.
• Ability to handle sensitive information confidentially.
• Welsh language skills are desirable.

Responsibilities

• Provide a comprehensive medical secretarial service.
• Maintain accurate typing and documentation.
• Manage patient pathways and support families.

Skills

Knowledge of administrative processes

Effective communication

Proficient in Microsoft Office

Organisational skills

NHS experience

Education

NVQ Business Administration L3

GCSE English and Maths Grade C

AMSPAR - City & Guilds L3

NVQ Customer Service L3

Job description

THIS POST IS FIXED TERM/SECONDMENT FOR 6 MONTHS DUE TO FUNDING.

If you are interested in applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post.

An accurate, confidential and supportive administration service for patients, clinical teams, carers and internal and external agencies (e.g. Local Authority, Third Sector, CAIS) in order to: Provide a safe and efficient patient pathway and provide information and appropriate support to families and carers

The post holder will support the delivery of a comprehensive high quality medical secretarial administrative service.

Main duties of the job

We are looking for an enthusiastic, motivated and experienced secretary for the Neurodevelopment Department. This is a full time, temporary post, which covers a range of administrative tasks to maintain a prompt and accurate secretarial service.

You must have the ability to produce efficient and accurate typing and will therefore have previous secretarial experience. You will have excellent keyboard and audio typing skills and be proficient in the use of Microsoft packages, including Word, Excel and Outlook.

The ability to prioritise your work and be highly organised is paramount to this post, as is excellent interpersonal communication skills, which includes a friendly telephone manner, whilst also providing a professional, sensitive manner and maintaining confidentiality at all times.

If you think you have the above skills and abilities to offer, we very much look forward to hearing from you.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply. Ability to travel between sites is essential.

About us

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Qualifications

• NVQ Business Administration L3 or equivalent experience
• GCSE English and Maths Grade C or Above or equivalent qualification
• AMSPAR - City & Guilds L3
• NVQ Customer Service L3

Skills

• Knowledge of a range of administrative processes
• Experience of working in a busy office environment
• Competently communicates professionally and effectively with all levels of staff both verbally and in writing
• Proficient in use of Microsoft office applications
• Excellent organisational skills
• Experience of working in the NHS

Knowledge

• Ability to deal with sensitive information
• Knowledge of NHS Organisations
• Medical terminology

Personal Qualities

• Team player
• Approachable /Friendly Confident manner
• Reliable
• Ability to travel between sites
• Welsh Speaker

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

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