Network Technician

Career Cross Limited; Slough; On-site; GBP 36,000 - 38,000; Full time

Job summary

A reputable educational organization in Slough is seeking an experienced Network Technician to provide ICT support and maintenance for their facilities. The ideal candidate will assist the Network Manager and ensure high-quality service delivery. Familiarity with Windows server environments, networking, and a proactive approach to troubleshooting are essential.

Benefits

Excellent company benefits

Qualifications

• Experience with network management at various levels.
• Ability to support and maintain Windows server environments.
• Knowledge of configuring and troubleshooting networks.

Responsibilities

• Ensure ICT support meets high quality learning standards.
• Assist and provide support to Network Manager.
• Perform maintenance and safety checks on ICT equipment.

Skills

Network management

Helpdesk support

Windows server environments

Mobile Device Management

Network troubleshooting

Tools

Cisco

Microsoft 365

Azure AD

Aruba

Job description

Network Technician - Slough - £36k - £38k per annum plus excellent company benefits

Our client is a well-established and reputable school based in Slough; due to their continued success they are expanding their team and looking to recruit an experienced Network Technician.

Key tasks and Responsibilities:

• Provide specialist ICT support that ensures the school/centre establishes and maintains high quality learning facilities.
• Become the “second in command” to the Network Manager, and if working for a Trust Network Manager, potentially lead that satellite site.
• Maintenance of specialist equipment, check for quality/safety, undertake specialist repairs/modifications within own capabilities, and arrange for other repairs/modifications to be carried out by others.
• Demonstrate and assist in the safe and effective use of specialist equipment/materials.
• Provide specialist advice and guidance as required to School/Centre.
• Implement agreed work programmes/practices under the guidance of Senior Staff.
• Monitor and manage stock within an agreed budget, cataloguing resources and undertaking audits as required.
• Disk space checks
• Backup checks
• Event log checks
• Cluster Shared Volume/Shared Storage for Hypervisors
• SNMP Traps

Technical Expertise:

• Monitor onsite helpdesk, ensuring ticket resolution quality and quantity is within SLA
• Resolve tickets at all levels (first through to third line)
• Set up and maintain complex physical and virtual Windows server environments
• Configure and troubleshoot basic network and switch management
• Install hardware and software applications as required
• Configure and troubleshoot Mobile Device Management in Apple environments
• Perform maintenance tasks for user accounts
• Develop and engage with network and service monitoring reports and utilities

Keywords

assistant network manager, Networks, network manager, networking, switches, network infrastructure, routers, firewalls, firewall, malware, Active Directory, Azure AD, Microsoft 365, cloud platform, cloud, servers, IT Support, Network support, IT, Microsoft, Cisco, Aruba, SNMP, 3rd line support, Apple, Slough, Berkshire