Network Technician

Cheshire College South and West; Crewe; On-site; GBP 26,000 - 30,000; Full time

Job summary

A leading educational institution in Crewe is looking for an IT Technician. The ideal candidate will have a strong IT background and experience in supporting users with technical issues. Responsibilities include maintaining and repairing IT systems, ensuring effective functioning, and assisting with audits. Applicants should possess an IT qualification and relevant customer service experience. Competitive salary and extensive benefits offered.

Benefits

Access to world-class facilities

Pension scheme with generous contributions

Up to 51 days of annual leave

Onsite fitness and childcare facilities

Employee benefit platform

Free onsite parking

Qualifications

• Proven ability to install and maintain IT systems and equipment.
• Experience in customer service roles preferred.
• Understanding of educational working environments.

Responsibilities

• Maintain and repair IT systems and equipment to ensure they function effectively.
• Install IT equipment and software to meet user needs.
• Assist with inventory audits of equipment and software.

Skills

Installation of systems and equipment

Troubleshooting skills

Communication skills

Attention to detail

Education

IT-based qualification

GCSE Grade C in English and Maths (or equivalent)

Job description

IT Technician (EL526)

Salary: £26,592 – £29,838 (per annum)

Contract Type: Permanent

Hours: 37 hours per week

Location: Crewe Campus

Do you enjoy using your technical knowledge to support others?

We are looking for a IT Technician to join us at our Crewe campus. Both our proactive and reactive work are vital to the running of the College. We work on large-scale projects as well as supporting colleagues with day-to-day technical issues.

Are you a good fit for this role?

Technical Skills

Are you able to install, maintain and repair systems and equipment? Do you know how to trouble‑shoot and implement solutions? Could you conduct a successful inventory audit?

Personal Skills

Can you prioritise effectively? Are you able to communicate positively? Do you have a keen eye for detail?

Background

Do you have an IT‑based qualification? Have you previously worked in a customer service role? Do you have an understanding of working in Education?

Key Responsibilities

• Maintain and repair IT systems and equipment (hardware, peripherals and software) to ensure they are functioning effectively, in accordance with agreed service standards;
• Install IT equipment and software to meet user needs;
• Identify persistent and potential problems and suggest and implement solutions;
• Assist with the inventory audits of equipment and software;
• Assist in the development and technical support of the technology infrastructure for both voice and data and;
• Promote the welfare of children and young people.

Key Person Specification Requirements

• GCSE Grade C (4/5) or above in English and Maths (or equivalent);
• Understanding of equality, diversity and inclusion in work and the learning environment;
• Excellent organisational skills;
• Appropriate level of digital literacy; and
• Enhanced DBS check.

Please see the Job Description and Person Specification attached for further details.

If you’re interested in this new opportunity, you can apply by sending a completed application form to [e-mail] by 09:00 on 6 January 2026.

Interviews will be held in January 2026.

Benefits

• Access to world‑class facilities
• Access to new qualifications to support your career in education such as short online courses in the areas below. If you’re interested in learning more about this, please email [e-mail].
• Equality and Diversity
• Information, Advice and Guidance
• Understanding Safeguarding and Prevent
• Principles of Customer Service
• Financial support offered to obtain your teacher qualification
• Extensive upskilling and professional development opportunities
• Competitive salary
• Pension scheme with generous employer contributions (28.68% for TPS and 21% for LGPS)
• Up to 51 days of annual leave, including bank holidays, Christmas closure, and a dedicated Wellbeing Day
• Onsite fitness and childcare facilities
• Employee benefit platform
• Onsite Costa, café, shop, restaurants and hair and beauty salon
• Free onsite parking
• Employee Referral Scheme
• Staff Awards

If you wish to discuss any aspects of the role prior to making an application, please email [e-mail].

Please note that applications submitted through recruitment agencies will not be considered.

About Us

Cheshire College – South & West is the largest provider of post‑16 education in the region, offering exciting opportunities to over 11,000 learners and 1,000 Apprentices, who all have access to world‑class facilities as a result of a £160m investment in the latest technology and real working environments, at modern Campuses in Crewe, Ellesmere Port and Chester. The College is process of implementing a £30m capital investment programme to ensure learners continue to have access to the best possible resources and environment.

Cheshire College is a dynamic, high quality and financially robust College, which provides learners with the skills, experience and qualifications that will prepare them for their future career or higher‑level study, encouraging them to become confident individuals who will make valuable contributions to businesses and the local economy.

The College is proud of its strong links with local Employers such as Bentley Motors, Vauxhall Motors, SP Energy Networks, Ecolab and Unilever to ensure learners have access to work placements and industry professionals as well as ensuring the curriculum offer remains current and relevant to local, regional and national needs.

Crewe Campus

Our impressive facilities are the perfect place for learners to meet new friends and be immersed in an environment that is ideal for learning. As well as our modern classrooms, the Crewe Campus boasts:

• A multi‑purpose sports hall;
• Climbing wall;
• Fitness gym;
• TV and radio studios with specialist equipment;
• Mock aircraft cabin;
• Award‑winning restaurant, The Academy;
• Hair, beauty and barbering salons;
• Professional Centre Stage theatre and engineering and construction workshops; and
• New Institute of Technology (Construction completed 2025).

Cheshire College South and West is an equal opportunities employer and is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. This post is exempt from the Rehabilitation of Offenders Act (ROA) 1974. Successful applicants will be required to provide a DBS Disclosure, Right to Work evidence and original qualification certificates. Online checks will be carried out and references will be sought.