Network Support Engineer - Manufacturing

Hamilton Barnes Associates Limited; West Midlands Combined Authority; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading IT services organization is seeking an experienced Network Support Engineer for a 6-month contract at a car manufacturing plant in Solihull. The role involves providing comprehensive network support, collaborating with teams, and ensuring effective incident management in a 24x7 environment.

Qualifications

• Proven experience in Cisco Routing & Switching environments.
• Strong troubleshooting capabilities with Cisco Nexus and Enterprise routers.
• Experience coordinating with telecom/service providers.

Responsibilities

• Provide first and second-level support for network incidents.
• Monitor network and coordinate with the network tools team.
• Manage on-site network spares inventory.

Skills

Cisco Routing & Switching

Troubleshooting

Network Monitoring

Cable Management

Wireless Technologies

Education

CCNA Certification

Valid UK Driving License

Tools

DNS

DHCP

HPOV NNMi

Prime Infrastructure

Job description

Are you an experienced Network Support Engineer looking for your next contract role? Join one of the world's leading IT services, consulting, and business solutions organization. Founded in 1968, the company consistently ranks among the top global IT service providers. With a presence in over 50 countries, the company has built a reputation for delivering high-quality technology services across industries including banking, healthcare, telecommunications, and retail.

The leading consultancy firm has partnered with a leading car manufacturing company. They are currently seeking an experienced Network Support Engineer to join the team on a 6-month contract. Additionally, this is a full-time onsite role at the manufacturing plant in Solihull.

Ready to make a move? Get in touch and apply today!

Responsibilities:

• Work 5 or 4 days onsite in a 24x7 shift-based support model, including night and weekend shifts; must be flexible to work 12-hour or 8-hour shifts as required.
• Provide first and second-level support for day-to-day network incidents and issues.
• Monitor the network and coordinate with the network tools team for device management.
• Handle incidents, changes, problems, and configurations within the network infrastructure.
• Manage and maintain the on-site network spares inventory.
• Collaborate with the Network Delivery team to support ongoing projects from an operational standpoint.
• Keep the Network CMDB and all associated documentation up to date.
• Support cable patching requests and maintain accurate cable management records.
• Coordinate with telecom providers, service partners, and OEMs during faults or hardware failures.
• Travel to other sites as necessary for support assignments or project delivery.

Essential Skills & Experience:

• CCNA Certification is mandatory.
• Valid UK Driving License is required – must be able to drive a company-provided van across the plant.
• Proven experience in Cisco Routing & Switching environments (LAN & WAN).
• Strong troubleshooting capabilities with Cisco Nexus 5k/7k, Enterprise routers (3900/3800), and LAN switches (6500/4500/3700/3500/2900 series), including CAT OS.
• Good understanding of wireless technologies (both autonomous and lightweight).
• Knowledge of DNS, DHCP, HPOV NNMi, and Prime Infrastructure.
• Experience coordinating with telecom/service providers and third-party vendors.
• Familiarity with network cabling standards, including Ethernet and fibre modules.

Location:

• Solihull (Full-time Onsite)

Contract Duration:

• 6 Months

Start Date:

• ASAP

IR35 Status:

• Inside IR35

Day Rate:

• Negotiable