Network Sales Operations Manager

InPost Ltd.; Camden Town; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A leading logistics company in Camden Town is seeking a Sales Operations Manager to oversee sales pipeline efficiency and lead strategic projects. Ideal candidates should have strong problem-solving skills, experience in building sales relationships, and be adept at data-driven decisions. This role offers a hybrid working model, enhanced annual leave, and other unique perks to promote work-life balance.

Benefits

Enhanced Annual Leave

Vitality Health Care

Work from Anywhere – 4 Weeks per year

Enhanced Parental Leave

Volunteering Days

Hybrid Working

Bring Your Dog to Work Day

Qualifications

• Demonstrates mid-long term thinking and strategy.
• Track record of building strong sales relationships.
• Ability to communicate effectively across functions.
• Strong data-led decision making capabilities.
• Able to work at pace and make decisions when data not available.

Responsibilities

• Manage the sales pipeline day-to-day.
• Ensure data accuracy in CRM systems.
• Lead strategic projects to enhance deployment rates.
• Conduct new vertical analysis and strategy.
• Report performance by pipeline stage and forecast inputs.

Skills

Problem solving

Data-led decision making

Negotiation skills

Interpersonal skills

Strategic thinking

Tools

HubSpot

PipeDrive

Job description

Want to be part of a UK hub, in a global business that is scaling rapidly, evolving fast and radically changing the decades-old delivery universe? If so, read on, as we’re looking for a Sales Operations Manager to join our Network team!

Our mission? To switch up the status quo and become the UK’s leading out-of-home business. With a fast-growing network of thousands of smart lockers, hundreds of leading retail partners and the launch of our transformative Send service, we’re bringing freedom to anyone with a parcel.

At InPost UK, we’re building an unparalleled group of talent that’s committed to help us power our mission to reshape the way parcels move, and redefine eCommerce logistics. Our team is packed full of top-notch experts in e-commerce, technology, scale-up growth, sustainability, logistics and supply chain. We’re a passionate bunch with high ambition – we collaborate, innovate, support each other, and leave egos at the door.

About the role:

As Network Sales Operations Manager, you will lead the operational optimisation of our network sales function across both Independents and Chains. This role is pivotal in delivering our National Network of APMs in new locations as well as providing a strong pipeline of distribution gains into Account Management.

This role incorporates maximising the efficiency of our sales pipelines through a combination of pipeline management, process improvements and key data-analysis of our pinch-points. In addition, this individual will lead our strategic projects in Network Sales including, but not limited to, key technology improvements across our origination and sales teams as well as our interaction with our deployment function.

Reporting directly into the Head of Network Sales, you will be responsible for supporting both them and the Network Director with forecasting and planning including providing clear data and recommendations as to how we delivery our medium and long term goals.

What you’ll be doing:

• Day-to-Day management of the sales pipeline.
• Ensuring CRM (HubSpot & PipeDrive) utilisation and data accuracy is maintained.
• Leading strategic projects to drive our deployment rate (e.g. WhatsApp integration, automated outbounds, referral schemes)
• New vertical analysis and strategy.
• Reporting of performance by pipeline stage and forecasting input.

What we need from you:

We’re looking for people who are ready for a fast paced environment, get their kicks out of problem solving and can balance getting today's stuff done, whilst building for the future. We’re looking for people with drive and natural curiosity – who want to do things differently. And do them brilliantly.

We’d be particularly excited to hear from you if the below sounds like you:

• Demonstrates mid-long term thinking and strategy
• Track record of building strong sales relationships with our partners.
• Ability to communicate effectively cross functionally and at all levels externally and internally
• Strong data-led decision making capabilities
• Ability to work at pace and make decisions when data not available
• Ability to combine analytical and strategic thinking with operational excellence.
• Excellent negotiation and interpersonal skills
• Highly results orientated and driven by success
• Highly self-motivated, great teammate, accountable, and passionate about exceeding business expectations
• Tireless positive and adaptable attitude with a growth mindset

Perks of the job!

🌞 Enhanced Annual Leave – 26 Days Plus the Option to Buy Additional Days per year
More time for you to relax, explore, and enjoy life.

🌟 Vitality Health Care
Stay healthy and happy with our top-notch health coverage.

🌍 Work from Anywhere – 4 Weeks per year
Embrace the freedom to work remotely abroad for up to 4 weeks per year, allowing you to explore new horizons while staying connected.

👶 Enhanced Parental Leave
We support you during those precious family moments.

🌳 Volunteering Days
Take a paid day to make a difference in your community

🏡 Hybrid Working (Role suitability dependent
We innovate, collaborate and optimise by coming together 3 days per week in the office

🐶 Bring Your Dog to Work Day (Every Friday
Make every Friday pawsitively amazing!

The InPost process:

We pride ourselves on our candidate experience. We want to make this as straightforward as possible, for you and for us! We will try our best to get back to you within a few days to let you know if we’d like to take you to the first stage. This normally involves a 20 minute chat with our Talent Team. If we both feel the connection, you’ll then go through another one or two stages, depending on the level of the role.

At InPost, we love uniqueness. Our strength is our people.

We strive to create an open, equal, inclusive environment in which everyone has the opportunity to flourish and be themselves.