Network Professional Services Director

DataCareers; Worcester; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading network consultancy in the UK is seeking a Head of Network Professional Services to set technical direction and oversee delivery quality. The successful candidate will lead a high-performing engineering team, ensuring projects are delivered timely and meet technical standards. Applicants must possess significant experience in a senior technical leadership role, strong knowledge of networking technologies, and be Cisco certified to CCNP or higher. This is a key leadership role in a fast-paced, customer-focused environment.

Qualifications

• Significant experience in a senior technical leadership role within a network consultancy, MSP, or systems integrator.
• Strong hands-on background in enterprise networking technologies (routing, switching, wireless, security, UC).
• Cisco certified to CCNP level or higher.
• Proven experience leading and developing engineering teams.
• Strong understanding of networking best practice, performance, reliability, and security.
• Excellent communication skills with the ability to engage confidently with customers and senior stakeholders.
• Strong organisational, people management, and delivery skills.

Responsibilities

• Define and execute the Professional Services engineering strategy, aligned to customer needs and business growth.
• Own technical standards, solution design quality, and delivery governance across all projects.
• Ensure projects are delivered on time, within scope, and to agreed technical and security standards.
• Act as the senior technical escalation point for complex customer issues.
• Build, lead, and develop a multi-skilled engineering team, fostering a culture of accountability and technical excellence.
• Oversee skills development, training plans, and performance management.
• Drive continuous improvement in tools, processes, and delivery methodologies.
• Work closely with Pre-Sales to translate customer requirements into robust, commercially viable solutions.
• Partner with Support teams to ensure smooth handover, documentation, and long-term service stability.
• Act as a senior technical advisor in customer engagements, design workshops, and solution demonstrations.

Skills

Cisco Certifications - CCNP or CCIE

Professional Services Leadership

Technical Escalation & Delivery Oversight

Pre-Sales & Solution Design

Job description

A leading network consultancy in the UK is seeking a Head of Network Professional Services to set technical direction and oversee delivery quality. The successful candidate will lead a high-performing engineering team, ensuring projects are delivered timely and meet technical standards. Applicants must possess significant experience in a senior technical leadership role, strong knowledge of networking technologies, and be Cisco certified to CCNP or higher. This is a key leadership role in a fast-paced, customer-focused environment.