Network Operations Manager

OneMedical Group; England; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A healthcare organization is seeking a driven Network Operations Manager to oversee multiple sites in England. Responsibilities include managing local teams, driving service excellence, and implementing strategic initiatives. Candidates should have experience in healthcare operations and a commitment to improving patient outcomes. The role offers a supportive environment with extensive benefits.

Benefits

NHS Pension with 20.6% Employer Contribution

25 days annual leave plus Bank holidays

Enhanced Maternity/Paternity Support

Internal wellbeing support

Employee Assistance Program

Cycle to work scheme

Qualifications

• Experience in managing teams in a healthcare environment.
• Proven track record in operational performance oversight.
• Ability to develop strategic initiatives for service delivery.

Responsibilities

• Manage, coach, and mentor local teams for high-quality patient care.
• Oversee operational performance within the network.
• Implement strategies to enhance service delivery and patient outcomes.

Skills

Strategic thinking

Operational excellence

Relationship building

Team management

Analytical skills

Job description

Are you a strategic thinker with a passion for operational excellence? We re looking for a driven and motivated Network Operations Manager to lead our South Network, covering sites across the South West, Midlands, and South East. As our Network Operations Manager, you will oversee the performance of all sites within your network, lead on local relationships, and identify opportunities for growth. What you ll do

What you ll do

• Lead and Inspire: Manage, coach and mentor local teams, ensuring they have the resources and guidance needed to deliver high-quality patient care.
• Drive Service Excellence: Oversee the operational performance of general practice and urgent care services within the network, meeting contractual obligations and key performance indicators.
• Foster Collaboration: Build strong relationships with teams, fostering a culture of Working Together and continuous improvement.
• Implement Strategic Initiatives: Work closely with Senior Leaders to roll out new strategies that enhance service delivery and patient outcomes in the Network.
• Monitor and Evaluate: Analyse performance data to identify themes and trends, address challenges, and implement solutions that drive efficiency and excellence.

Why join us? What we offer

• NHS Pension with 20.6% Employer Contribution
• 25 days annual leave plus Bank holidays, which rises with length of Service (pro rata for part time)
• Extra day of leave per year for work anniversary
• Enhanced Maternity, Maternity / Paternity Support, Adoption pay
• Discretionary Special and Significant Event Leave
• Continued personal and professional development
• Participation in OMG s refer a friend scheme
• Internal wellbeing support through OMG s Wellbeing Advisors
• Employee Assistance Program run by awarding winning Health Assured
• Eye care scheme free eye test plus a contribution towards glasses
• Cycle to work scheme
• Access to NHS Discounts

Base office: You ll be based at one of our network sites (base location flexible), with travel required to other sites across the South Network as needed. Travel frequency will depend on site requirements. Interviews: dates Interviews will be held on 6 November 2025. Please ensure you are available to attend on this date.

At OneMedical Group, we believe there s a better way to care for communities. Founded in 2004 as a family-run organisation, our purpose is powerful: to provide a healthier future for all. Guided by our core values; People First, Working Together and a Healthier Future, we are committed to delivering healthcare differently, with compassion, innovation, and a deep-rooted dedication to reducing health inequalities. We have two different arms within our organisation OneMedical Property (Healthcare Property Developer) and OneMedicare (NHS Care Delivery), with all teams united by our shared purpose and collaborative spirit. We value the diversity of skills and perspectives within our organisation, knowing that it s through learning from one another and working together that we can truly make a difference. Our co-founders, Rachel and her father, Michael, started the organisation with a shared vision to support and strengthen community healthcare. Today, Rachel leads as CEO, with family values still central to how we work. We are inspired by the ethos of the traditional family doctor: someone personal, consistent and trusted within the community. We are committed to NHS principles and we are focused on services that individuals and communities trust to help them live healthier lives, improve their quality of life and achieve better health outcomes.