Network Operations Engineer

Northumbria Healthcare Nhs Foundation Trust; Holywell; On-site; GBP 35,000 - 55,000; Full time

Job summary

Northumbria Healthcare NHS Foundation Trust provides health and social care services across multiple settings, supported by a large Network and Digital Services team. The role focuses on maintaining and improving campus LAN/WAN/Wi‑Fi services, ensuring high availability and security aligned with NHS SLAs.

You will work within the Digital Services department, collaborating with network technicians, engineers, and associates to support regional hospitals and community clinics across a broad

Qualifications

• Experience managing campus LAN/WAN/WLAN infrastructure.
• Ability to act as escalation point for network incidents.
• Proactive support to maximise service availability per SLAs.

Responsibilities

• Escalate network incidents through the Digital Services team.
• Provide operational support for LAN/WAN/WLAN and data centres.
• Design, implement and secure campus LAN/WAN/Wi‑Fi services to meet delivery needs.

Skills

LAN/WAN

WLAN

DC

network monitoring

SLA adherence

Tools

Cisco IOS

MPLS

Wi‑Fi

Job description

Responsible for the management and performance of client network infrastructure LAN/WAN, WLAN and DC, providing pro‑active support to ensure maximum availability of service in line with Trust service level agreements.

To be a point of escalation through the network operational team, from the digital services department and the Network technician, engineer and associate roles.

Northumbria Healthcare NHS Foundation Trust provides health and social care services in acute and primary care settings, community hospitals, and care centres, through the 11,000 employed staff. The Trust spans over two counties of North Tyneside and Northumberland, and has a main WAN MPLS between the main hospitals in those regions.

Northumbria Digital Services team provide, IT services to all of the Trusts directorates, departments and subsidiaries and this role is to support the team to ensure the campus LAN, WAN and Wi-Fi services are correctly designed, implemented, secured and supported to match the digital delivery needs and ambitions of the Trusts digital strategy., We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, covering one of the largest geographical areas of any NHS trust in the country. Leading in innovation and quality - opening a state of the art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. Do you want to work in one of the best performing NHS organisations in England?

Work in an organisation that supports its staff and focuses on staff experience as much as it does the experience of its patients? You can live and breathe in an area that has the cleanest air, cost effective living, great nightlife, some of the best schools with a wealth of history available on your doorstep. Sound too good to be true? Well it isn't, this is what you get when you work for Northumbria Healthcare, this is the Northumbria Way!