Network Inbound Manager

Ocado; Hatfield; Hybrid; GBP 50,000 - 65,000; Full time

Job summary

A leading logistics provider in Hatfield is seeking a Network Inbound Manager to oversee inbound operations and supply chain performance. The role involves collaborating with key partners, driving continuous improvement, and developing governance processes. Ideal candidates will have strong supply chain understanding and excellent communication skills. This is a hybrid position requiring 2-3 days onsite each week.

Qualifications

• Strong understanding of supply chain, logistics, or retail operations.
• Comfortable with data, KPIs, and root cause analysis.
• Confident in building governance processes and influencing stakeholders.
• Calm under pressure with excellent communication skills.
• Previous leadership or coaching experience in an operational environment.

Responsibilities

• Overseeing inbound performance, capacity planning, and governance processes.
• Ensuring smooth triage and escalation of inbound issues.
• Developing tools and processes to improve supply chain operations.
• Driving continuous improvement in logistics and supplier management.
• Collaborating with senior stakeholders and partners.

Skills

Supply chain understanding

Data analysis

Stakeholder influence

Communication skills

Leadership experience

Job description

At Ocado Logistics, we're transforming the way the world shops. As a Network Inbound Manager, you'll play a key role in shaping and governing our inbound operations, ensuring smooth supply chain performance across our network. This is a great opportunity to make a tangible impact on how we collaborate with partners such as Ocado Retail and Morrisons, drive efficiencies, and support our ambitious growth plans.

What you’ll be doing:

• Overseeing inbound performance, capacity planning, and governance processes
• Ensuring smooth triage and escalation of inbound issues across key partners
• Developing tools, policies, and processes to improve supply chain operations
• Driving continuous improvement across logistics and supplier management
• Collaborating with senior stakeholders across Ocado and external partners

Qualifications:

• Strong understanding of supply chain, logistics, or retail operations
• Comfortable with data, KPIs, and root cause analysis
• Confident building governance processes and influencing stakeholders
• Calm under pressure with excellent communication skills
• Previous leadership or coaching experience in an operational environment

This role is hybrid, based in Hatfield, with 2-3 days per week onsite.