Network & Helpdesk Administrator - Secure Hospital IT

Royal Hospital Chelsea; Greater London; On-site; GBP 35,000 - 45,000; Full time

Job summary

A healthcare organization in Greater London is seeking a proactive Network & Helpdesk Administrator to join their IT team. This role requires solid experience with Windows Server and network troubleshooting, with responsibilities including managing user accounts and supporting security systems. The ideal candidate possesses an MCSE certification and effective communication skills. This position is crucial in maintaining seamless IT operations for staff and residents.

Qualifications

• 2-3 years of experience in LAN/WAN, VoIP, and Microsoft environments.
• Experience in antivirus management and mobile device management.
• Ability to troubleshoot network issues and manage user accounts.

Responsibilities

• Manage helpdesk calls and support IT operations across the Hospital.
• Collaborate with security team to maintain CCTV and biometric systems.
• Assist with onboarding of new staff and mobile device setup.

Skills

Windows Server 2019

Active Directory

Problem-solving

Time management

Communication

Education

MCSE certification

Degree in Computing Science

Tools

Mitel

Office 365

Windows 11

Power BI

VMWare

Ruckus Wi-Fi

Job description

A healthcare organization in Greater London is seeking a proactive Network & Helpdesk Administrator to join their IT team. This role requires solid experience with Windows Server and network troubleshooting, with responsibilities including managing user accounts and supporting security systems. The ideal candidate possesses an MCSE certification and effective communication skills. This position is crucial in maintaining seamless IT operations for staff and residents.