Network Engineer - Edge

Wavenet; Sevenoaks; On-site; GBP 42,000 - 64,000; Full time

Benefits offered by this job

Annual leave 28 days

Private medical coverage

Eye care scheme

Wellbeing programme

Job summary

Wavenet is seeking a passionate Network Engineer to join the Edge Network team in the UK. You will review firewall and routing change requests, assist with client connectivity troubleshooting, and support VoIP and wireless networks for customers.

Key responsibilities include troubleshooting, break/fix replacements, and maintaining network health. Strong knowledge of Cisco FTD, Call Manager upgrades, and SNORT3 is advantageous. Office-based with comprehensive benefits offered.

Qualifications

• Firewalling and security best practices in enterprise networks.
• Experience configuring Cisco Firepower Threat Defence appliances.
• Understanding of network security risks and mitigation strategies.
• Experience installing and configuring wireless controllers for multiple APs.
• VLAN, LAG, STP configurations and interop across vendors.
• Troubleshooting VoIP calls, QoS, and call routing on Cisco systems.
• Experience with network mapping using CDP/LLDP.
• Experience troubleshooting SNORT3 on FTD firewalls.

Responsibilities

• Review and process firewall and routing change requests.
• Troubleshoot client connectivity issues and support VoIP and wireless networks.
• Perform break/fix replacements and general network maintenance.
• Document processes and provide clear verbal and written communication.

Skills

Firewalling

Wireless networks

Switching

VoIP

Problem solving

Excellent communication

Static vs dynamic routing

SNORT3

Education

CCNA or CCNP

CompTIA Security+

CompTIA Network+

Tools

Cisco Call Manager

Cisco Unity Connections

Job description

Job Description

We are looking for a passionate Network Engineer to join our Edge Network team. As a Network Engineer, you will be responsible for reviewing and processing firewall change requests, routing changes, and assisting with troubleshooting client connectivity issues, supporting and maintaining VoIP and Wireless Networks for our customers, as well as Break/Fix replacement

Must-Have Skills

Firewalling

• Building and configuration Cisco Firepower Threat Defence Security Appliances
• Understanding of Network Security Risks and Best Practices

Wireless Networks

• Installation and Configuration of Wireless Controllers for Multiple Access Points
• Troubleshooting Reports of Poor Signal or Performance

Switching

• Configuration of VLAN’s, Link Aggregation, Spanning Tree and interoperability between different Vendor systems
• Troubleshooting of ‘SmartPort’ issues, Broadcast Storms, Network Loops, and tracing mac-addresses through a network
• Experience of using CDP/LLDP for Network Mapping or Troubleshooting.

VoIP

• Understanding of Call Routing, CLI Presentations, Hunt Groups, Auto Attendants and Voicemail on Cisco Call Manager and Cisco Unity Connections.
• Troubleshooting reports of poor quality calls, call drops or unexpected behaviour.

Problem-Solving and Troubleshooting Skills

Excellent Communication Skills

• Verbal and Written Communication and Process Documentation

Good-to-Have Skills

Understanding of Static vs Dynamic Routing protocols, specifically on Cisco FTD Firewalls.

Experience with troubleshooting SNORT3 issues on Cisco FTD Firewalls

Cisco Call Manager Upgrades and Advanced Troubleshooting

Qualifications

CCNA or CCNP Qualification would be an advantage

CompTIA Security +

CompTIA Network +

Additional Information

At Wavenet, we offer more than just a job – we provide an exceptional environment and a wide range of benefits to support your success from day one. With us, you’ll enjoy a generous starting annual leave allowance, private medical coverage, discounted health plans, an eye care scheme, and comprehensive health and wellbeing programs, all backed by a dedicated in-house Wellbeing Team.

We believe in a strong work-life balance, rewarding your commitment with an additional day of annual leave each year, reaching up to 28 days. Here’s a closer look at what we offer:

• Office-Based Working: A collaborative approach with team support, requiring you to work in one of our offices. This role emphasises in-person teamwork and engagement at Wavenet.
• Annual Leave: Begin your journey with 25 days of leave, increasing by one day per year up to 28 days – our way of saying thank you for your dedication.
• Health & Wellbeing: Your wellbeing is a priority. Enjoy private medical coverage, discounted health plans, virtual GP access, an eye care scheme, and a comprehensive employee assistance programme, all supported by our internal Wellbeing Team.

Ready to join the UK’s largest managed service provider?