Network Engineer

Registers of Scotland; United Kingdom; Hybrid; GBP 39,000 - 53,000; Full time

Job summary

A leading Scottish registration authority is seeking a Network Engineer to support and improve network services in a hybrid working environment. The successful candidate will provide 2nd-line support for LAN, WAN, and WiFi, troubleshoot and maintain services, and work closely with cross-functional teams. This role offers competitive remuneration and opportunities for professional growth within a diverse team culture.

Benefits

Flexible working hours

Annual leave increases with service

Pension contributions

Qualifications

• At least 2 years of experience providing network engineering support.
• Hands-on troubleshooting and maintenance of network services.
• Experience supporting firewall and remote access solutions.

Responsibilities

• Provide 2nd-line support for LAN, WAN, WiFi, and data center networking.
• Investigate and resolve network incidents and problems.
• Monitor SIEM and network monitoring tools for alerts.

Skills

Networking fundamentals

Troubleshooting network services

Experience with firewalls

Collaboration in agile teams

Communication with non-technical stakeholders

Tools

Networking monitoring tools

Ansible

Python

Job description

Grade: HEO – Higher Executive Officer

Total remuneration: £45,981 - £52,639

Pay Supplement: The base salary for this role is £39,639 - £45,379. This job qualifies for Digital, Data and Technology Annual Pay supplement 16% is included in the total remuneration above

Pension: 28.97% of base salary (RoS contribution)

Annual leave: 38 days annual holiday, increasing to 42 days with length of service

Duration: Permanent

Working Pattern: 35 hours per week. We are a flexible employer and will consider a variety of working patterns on a case‑by‑case basis. For example, compressed hours, term‑time working or part‑time working.

Location: Hybrid working model. Contractual base either at Meadowbank House, Edinburgh (EH8 7AU) or St Vincent Plaza, Glasgow (G2 5LD). You will be expected to attend one of these locations as required by the role.

Department: IT Enablement

Directorate: Digital, Data and Technology

Role Reports to: Technical Product Manager

Closing date: 29th of January 2026 at 23:59

Number of vacancies: 1

Organisation

Registers of Scotland (RoS) is a world‑leading pioneer in inland and property registration. Our full‑stack teams design, architect and build all our registration products in‑house. We work to create digital solutions for the people of Scotland. You will get an opportunity to nurture your creativity and develop with us through access to the latest data, software engineering and product delivery techniques.

Inclusion

We welcome applications from all backgrounds and are committed to building a diverse workforce that reflects Scotland. We particularly welcome applications from under‑represented groups in technology and design. Your unique perspective and experience will strengthen our team's ability to create services that work for all our communities.

The Role

Registers of Scotland (RoS) is modernising the network and infrastructure services that underpin our digital products and public‑facing services. As a Network Engineer, you will use your solid networking fundamentals to help operate, support and improve secure, resilient connectivity across our offices, cloud platforms and data centres. This role is ideal for someone who brings hands‑on experience in enterprise networking and is ready to take their skills further. You will work closely with senior engineers and cross‑functional teams, gaining exposure to automation, network modernisation and cloud‑centric architectures while contributing to high‑quality, reliable services for colleagues and customers.

On a typical day you will…

• Provide 2nd‑line support for LAN, WAN, WiFi and data centre networking across RoS sites and cloud environments
• Investigate and resolve incidents and problems, escalating to senior colleagues or vendors where appropriate
• Manage and fulfil service requests relating to network hardware, firewall rules, VPN access and related technologies
• Actively monitor SIEM and network monitoring tools, responding promptly to alerts to protect availability, performance and security
• Capture accurate incident records, contribute to root‑cause analysis and implement agreed remediation actions
• Follow RoS information security policies and procedures and support alignment with ISO 27001 controls
• Maintain up‑to‑date documentation, diagrams and configuration records (for example in NetBox or equivalent tools)
• Contribute technical input to small projects or work‑packages, such as site network refreshes, firewall policy improvements or cloud connectivity changes
• Support Senior Network Engineers with build, test and rollout activities for new infrastructure solutions
• Identify opportunities to simplify processes, improve reliability and reduce technical debt, proposing practical improvements
• Collaborate with product teams, digital delivery squads and security colleagues to ensure network and infrastructure needs are understood and met
• Use and contribute to automation tooling (for example Ansible / Arista AVD) to deliver consistent, repeatable changes
• Support the integration of network and infrastructure changes into CI/CD pipelines where appropriate
• Knowledge or experience within a programming language (i.e. Python) or openness and drive to learn new skill sets

Key Responsibilities

Essential Criteria – Skills and Attributes for Success

Technical Experience:

• Proven relevant experience providing network engineering support in an enterprise or public‑sector environment of at least 2 years
• Hands‑on experience troubleshooting and maintaining network services (e.g. routing, switching, WiFi, VPNs)
• Experience supporting firewall and remote access solutions, ideally including Palo Alto GlobalProtect (or similar)
• Ability to own incidents and service requests through to completion, working with senior engineers and suppliers where needed
• Experience working collaboratively in agile or iterative delivery teams, adapting to changing priorities

Communicating and Influencing

• Explain network or infrastructure issues, risks and options clearly to non‑technical colleagues, senior stakeholders and third‑party suppliers
• Choose appropriate communication methods (e.g. tickets, chat, calls, diagrams, documentation), taking account of different needs and preferences
• Share information openly, check understanding and adjust your approach based on feedback
• Contribute positively to meetings and incident calls, focusing on solutions and clear next steps

Working Together

• Build effective working relationships with infrastructure, security, architecture, product and supplier teams
• Contribute actively to a positive, inclusive team culture where colleagues feel respected and supported
• Share knowledge and documentation to help others resolve issues more quickly
• Seek and consider input from people with different backgrounds, disciplines and perspectives

Making Effective Decisions3>

• Use monitoring data, logs, SIEM alerts and supplier input to understand problems and identify appropriate actions
• Assess the impact, risk and urgency of incidents and changes, escalating where necessary and documenting the rationale
• Present well‑reasoned options and recommendations to Senior Infrastructure Engineers and other stakeholders
• Balance operational stability with opportunities to simplify, automate or modernise services

Managing a Quality Service

• Take responsibility for delivering high‑quality, reliable infrastructure services that support RoS’ digital products and customers
• Plan and prioritise your work to meet agreed SLAs and deadlines, keeping customers and stakeholders updated on progress
• Follow RoS policies, standards and security requirements, and suggest improvements where they could be clearer or more effective
• Help gather and respond to feedback from internal and external customers, using it to improve how services are delivered

Stage One – Application Process

To apply, click on 'Apply now' and complete the online application form. You will need to submit:

• A CV outlining your career history and how you meet the technical experience criteria (max 4 pages)
• Complete the application questions that are related to the requirements of the role
• As part of the application process you will receive the Hackerrank and you will have 3 days to complete it

Please note:

• If we receive a high volume of applications, we may complete an initial sift on Technical Experience Criteria
• In line with the Civil Service Recruitment Principles, should a high volume of applicants pass the sift stage we may hold a 30‑minute discussion with shortlisted candidates to assess the Technical experience criteria
• Applications that are not accompanied by CVs will not be scored
• We strongly advise you review our policy on responsible use of AI in the application process. RoS may check answers with an AI detection tool and will contact you for a pre‑screening call to verify your responses
• Applications and appointments are subject to a strict merit‑based assessment process, in line with the Civil Service Recruitment Principles

Stage Two – Assessment

If successful at application stage, you will be invited to an in‑person interview which will include the following:

• Behaviour‑based interview

Recruitment Timeline

• Closing date: 29th of January 2026 at 23:59
• Application sift: week commences 2nd of February 2026
• Invites to assessment: week commences 9th of February 2026
• Interviews: week commences 23rd of February 2026

Feedback

Feedback will only be provided if you progress to interview stage.

Information on Success Profiles

For further information on success profiles, visit our Success Profiles.

Reserve List

In the event that further posts are required, a reserve list of successful candidates will be kept for up to 12 months.

Nationality and Immigration Status

In general, only nationals from the following countries (and associations of countries) are eligible for employment in the Civil Service: the United Kingdom, the Republic of Ireland, and the Commonwealth. EU nationals (with settled or pre‑settled status), certain EEA nationals, Swiss and Turkish nationals are also eligible for employment. Detailed provisions on determining eligibility on the grounds of nationality and, where relevant, immigration status can be reviewed here.

Security

Successful candidates must undergo a Level 1 Disclosure check. Individuals working with government assets must complete baseline personnel security standard checks.

Equality, diversity and inclusion

As a proud member of the Disability Confident Scheme, we welcome applications from disabled candidates. We’re not as diverse as we’d like yet, and we’re working on it. We especially welcome applications from under‑represented groups – people who are disabled, minority‑sised ethnic groups, and younger people (16‑24 years of age). To learn more please see our EDI strategy. As part of the application process, we would like to invite you to please complete our diversity monitoring form. This information is not shared with recruitment panels. If you require any adjustments to our recruitment process, please let us know at [e-mail]. Please see this page for more information on adjustments.

DDAT Supplement

This post is part of the Digital, Data and Technology profession (DDAT) and attracts a pay supplement. This is a tool which RoS uses to benchmark our salaries against current market rates. A review of the benchmark is undertaken every two years, this means that the supplement may go up or down depending on market activity. Advance notice will be given of any changes.

Further Information

• Additional details on pay & benefits
• The Civil Service Code
• Complaints process
• Use of AI in the application/recruitment process

Contact

Please view our additional information page online. If you have any questions, please contact [e-mail]