Network Engineer

Morson Edge; Basingstoke; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading specialist technical team in Basingstoke is seeking an experienced Network Engineer to support a high-level government customer. In this role, you will manage network performance and security, act as a key escalation point for 2nd Line support, and ensure compliance with network hardware. Strong troubleshooting skills and experience with PKI and ITSM tools are essential. This is an on-site position with a focus on maintaining a complex network infrastructure.

Qualifications

• Experience in network management and troubleshooting.
• Ability to manage and support both physical and virtual network solutions.
• Experience with ITSM tooling for incident management.

Responsibilities

• Maintain resilience, security, and performance of network infrastructure.
• Act as a key escalation point for 2nd Line support.
• Manage incidents, changes, and technical documentation.

Skills

Network management

2nd Line support

Incident management

PKI maintenance

Cloud infrastructure

Technical documentation

Troubleshooting

Tools

SolarWinds

Job description

Network Engineer – DV Eligible

Location : Basingstoke (5 days on-site)

We are looking for an experienced and motivated Network Engineer to join a specialist team supporting a high-level government customer. This is a hands-on, technically challenging position where you will play a crucial role in maintaining the resilience, security, and performance of a complex cloud and network infrastructure. If you thrive in a secure, fast-paced environment and enjoy solving intricate technical issues, this role offers the opportunity to make a meaningful impact.

In this position, you will act as a key escalation point for 2nd Line support, using ITSM tooling to manage incidents and changes effectively. You will be responsible for maintaining and updating PKI certificates across virtual and physical network devices, rolling out firmware, software, and security updates, and ensuring all network hardware remains fully supported and compliant. You will work closely with network design and engineering teams to enhance services, support both physical and virtual network solutions, and assess new releases before they are introduced into live environments.

You will also take ownership of maintaining accurate technical documentation, including patching schedules, work instructions, and configuration details. Monitoring, triage, and incident resolution will form a key part of your day-to-day responsibilities, utilising tools such as SolarWinds and event m...