Network Deployment Build Manager, GND

Amazon; City Of London; Hybrid; GBP 70,000 - 90,000; Full time

Job summary

A leading cloud technology company in London seeks a Technical Manager to manage deployment tasks and a technical team. Responsibilities include coordinating resources, managing quality, and driving operational metrics. Candidates should have a Bachelor's degree, technical management experience, and knowledge of network cabling and vendor management. This role offers opportunities for mentorship and career growth in an inclusive environment.

Benefits

Inclusive team culture

Mentorship and career growth

Work-life balance

Qualifications

• Experience managing a technical team.
• Knowledge of network cabling, optic types, and test equipment.
• 3+ years of experience with rack deployment and vendor management.

Responsibilities

• Prioritize and assign deployment tasks to field engineers.
• Guide, train and educate staff on deployment processes.
• Provide weekly and monthly reports supporting MBRs.

Skills

Technical team management

Network cabling knowledge

Project management

Vendor management

Education

Bachelor’s degree or equivalent

Tools

Test equipment

Job description

Overview

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We are the people who keep the cloud running, supporting all AWS data centers and the servers, storage, networking, power, and cooling equipment that ensure continual access to customer innovation. We work on challenging problems with thousands of variables impacting the supply chain, and we are looking for talented people who want to help.

You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. You’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Amazon Web Services (AWS) is a fast-paced, customer-centric company and a leader in cloud technology. We are currently looking for a proven technical manager with experience in people management, robust technical understanding, and the drive and vision to take our team to the next level. The successful candidate will create sustainable processes and standards while driving opportunities to reduce delivery cycle times and improve quality without impacting network availability. The mission of the team is to deliver network capacity on time with zero rework.

Role & Responsibilities

• Prioritize and assign deployment tasks to field engineers.
• Coordinate team resources to deliver project tasks including cross-team support, change management, maintenance window support, and potential off-hour needs.
• Manage inbound racks and hardware from receiving through on-site deployment milestones.
• Manage the quality of vendor installed cabling and associated orders in a colocation environment.
• Apply project management skills, provide coaching and create internal documentation.
• Guide, train and educate staff on deployment processes and required customer SLAs.
• Provide weekly and monthly reports supporting MBRs, internal metrics and team goals.
• Handle project escalations, host weekly staff meetings and cross-functional partnerships.
• Recruit and train field engineers while maintaining appropriate staffing levels.
• Recommend, document, and oversee AWS policies and procedures.
• Partner cross-functionally to drive awareness and compliance of AWS safety standards.

About the Team

Diverse Experiences: AWS values diverse experiences. If you do not meet all qualifications, we encourage you to apply. If your career is just starting or follows a non-traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?

AWS is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and continue to innovate, trusted by startups to Global 500 companies to power their businesses.

Inclusive Team Culture

We value curiosity and connection. Our affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by bold ideas, fresh perspectives, and passionate voices.

Mentorship & Career Growth

We continually raise our performance bar and provide knowledge-sharing, mentorship, and other resources to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony and strive for flexibility. When we feel supported at work and at home, there’s nothing we can’t achieve in the cloud.

Basic Qualifications

• Bachelor’s degree or equivalent
• Experience managing a technical team
• Experience working in a colocation data center facility
• Knowledge of network cabling, optic types, and test equipment
• 3+ years of experience with rack deployment and vendor management

Preferred Qualifications

• Experience developing operational metrics
• Experience with planning, performance metrics, and process improvement
• Demonstrated experience with optical technologies such as DWDM and building physical connectivity using copper and fiber optic cabling
• Broad understanding of colocation infrastructure, installation and cage/room design, and experience with switches, routers, optic types, optical muxes and test equipment

Amazon is an equal opportunities employer. We believe diversifying the workforce is crucial to our success. Recruiting decisions are based on experience and skills. Privacy notice: please consult our Privacy Notice to learn how we collect, use, and transfer personal data of candidates. It also states the right to accommodations during the application and hiring process if needed.