NetSuite Admin

IT Works Recruitment LTD; Newcastle upon Tyne; On-site; GBP 52,000 - 75,000; Full time

Job summary

IT Works Recruitment LTD is helping a growing nationwide business find a hands-on NetSuite Admin to own the NetSuite platform and related business applications. You will provide 2nd/3rd line support, work with Finance, HR, Procurement and IT, and shape the tech roadmap through improvements and integrations.

You will configure workflows, forms and saved searches, troubleshoot issues, and lead upgrades and regression testing while maintaining strong data quality and governance across NetSuite.

Qualifications

• Strong hands-on NetSuite experience with modules and core finance workflows.
• Experience troubleshooting NetSuite environments and integrations.
• Ability to configure workflows, forms, fields, roles, permissions and saved searches.

Responsibilities

• Provide 2nd/3rd line NetSuite and connected applications support.
• Lead upgrades, releases and regression testing.
• Troubleshoot issues and identify root causes across NetSuite and integrations.
• Collaborate with Finance, HR, Procurement, IT and external partners to roadmap improvements.
• Maintain data quality, governance and documentation; manage tickets and SLAs.

Skills

NetSuite experience

Finance processes

Integrations

APIs

Workflows and saved searches

Problem solving

Stakeholder communication

Ownership mindset

Job description

My client is a growing, nationwide business looking for an NetSuite Admin to take ownership of their NetSuite platform and wider business applications.

This is a great opportunity for someone who enjoys being hands‑on with NetSuite, working closely with stakeholders and finding ways to improve systems and processes.

The role

You’ll provide 2nd/3rd line support across NetSuite and other connected business applications, while playing a key role in the ongoing development and optimisation of the NetSuite platform.

You’ll work closely with Finance, HR, Procurement, IT and external technology partners to troubleshoot issues, deliver improvements and help shape the future technology roadmap.

Key responsibilities

• Provide 2nd/3rd line support across NetSuite and connected business applications
• Configure and maintain workflows, forms, fields, roles, permissions and saved searches
• Troubleshoot NetSuite issues and identify root causes
• Support and maintain integrations, APIs and data flows
• Work with third‑party applications and integration partners
• Lead NetSuite upgrades, releases and regression testing
• Support Finance, HR and Procurement users across NetSuite
• Identify opportunities to improve processes, automation and efficiency
• Maintain strong data quality and system governance
• Manage tickets, priorities and SLAs
• Produce and maintain technical and support documentation
• Provide user guidance and training where required
• Contribute to the wider NetSuite roadmap and application architecture
• Work with stakeholders to deliver scalable, secure and maintainable solutions

What we’re looking for

• Strong hands‑on NetSuite experience
• Good understanding of core Finance processes within NetSuite
• Experience supporting and troubleshooting NetSuite environments
• Knowledge of integrations, APIs and connected applications
• Experience with workflows, roles,
  permissions, forms and saved searches
• Strong problem‑solving and analytical skills
• Comfortable working with both technical and non‑technical stakeholders
• Able to manage multiple priorities and take ownership of projects
• Commercial mindset with an eye for process improvement and automation
• Excellent communication skills and a proactive approach

This would suit someone who wants to move beyond traditional NetSuite support and take real ownership of the platform, helping shape how the business uses technology as it continues to grow.