NEPTS Scheduler & Day Transport Controller

Welsh Ambulance NHS Trust; St Asaph; On-site; GBP 60,000 - 80,000; Full time

Job summary

A health service provider in Wales is seeking candidates for scheduling non-emergency patient transport. This role involves managing patient journeys, ensuring effective scheduling, and requires good organisational skills. Ideal candidates should possess geographical knowledge of North Wales and have experience in a demanding role. The position offers a chance to work in a supportive team environment focused on delivering vital patient care. Welsh language skills are desirable but not mandatory.

Qualifications

• Candidates should have 5 GCSEs grade C or above including English and Maths.
• Experience in a role that requires quick decision making under changing circumstances.
• Knowledge of map reading and geography essential.

Responsibilities

• Schedule non-emergency patient journeys efficiently.
• Handle additional transport requests quickly while maintaining service quality.
• Update scheduled work and reallocate patients as needed.

Skills

Organisational skills

Geographical knowledge of North Wales

Typing and IT skills

Ability to work under pressure

Education

5 GCSEs grade C or above including English and Maths

Tools

NATO radio procedure knowledge

Job description

A health service provider in Wales is seeking candidates for scheduling non-emergency patient transport. This role involves managing patient journeys, ensuring effective scheduling, and requires good organisational skills. Ideal candidates should possess geographical knowledge of North Wales and have experience in a demanding role. The position offers a chance to work in a supportive team environment focused on delivering vital patient care. Welsh language skills are desirable but not mandatory.