NEPTS Patient Transport Driver-BH

NHS; City Of London; On-site; GBP 30,000 - 33,000; Full time

Job summary

A healthcare provider in London seeks motivated and experienced Ambulance Drivers to join their Non‑Emergency Patient Transport Service. This permanent full-time role requires 2 years of driving experience, a clean UK driving licence, and the ability to provide safe transport for patients with mobility needs. Candidates should possess good interpersonal and problem-solving skills. The salary range is £30,546 to £32,207 per annum.

Qualifications

• 2 years driving experience and full manual UK driving licence required.
• Clean driving licence.
• Advanced driving qualifications (desirable).

Responsibilities

• Provide safe transport for patients.
• Maintain cleanliness of vehicles and report defects.
• Conduct dynamic risk assessments before transport.

Skills

Good knowledge of UK geography

Good interpersonal skills

Problem solving

Ability to make decisions

Education

BTEC or NVQ3 equivalent education

Job description

Job Summary

We are looking for motivated and experienced Ambulance Drivers to join the Non‑Emergency Patient Transport Service (NEPTS) at Barts Health. The NEPTS transports patients who cannot travel to or from our hospitals using other methods due to medical or mobility conditions. All requests are assessed on medical need, providing transport from patients’ home addresses to NEPTS locations and returning patients home.

Eligibility & Sponsorship

PLEASE NOTE – WE ARE UNABLE TO PROVIDE SPONSORSHIP FOR THIS ROLE. Check your eligibility for Health and Care Visa or Skilled Worker Visa before applying. Previous applicants within the last 12 months need not apply.

Job Requirements

• 2 years driving experience and full manual UK driving licence required.
• BTEC or NVQ3 equivalent education.
• Good knowledge of UK geography.
• Clean driving licence.
• Advanced driving qualifications (desirable).

Responsibilities

The role provides safe transport for patients, including transferring patients to/from the vehicle using equipment such as wheelchairs, carry chairs, stair climbers or stretchers. Drivers maintain cleanliness of vehicles, report defects or accidents, and conduct dynamic risk assessments before transport.

Experience

• Previous experience in healthcare setting, dealing with elderly or infirm.
• Experience in patient transport environment.
• Understanding of Data Protection, Freedom of Information and Caldicott principles.
• Experience coordinating, reviewing and interpreting patient transfer requirements.
• Experience reporting incidents and near misses, sharing adequate handover information.

Skills

• Work on own initiative, organise and prioritise workloads.
• Complete dynamic risk assessments before patient transfer.
• Make decisions on difficult and contentious issues.
• Good interpersonal skills, able to work as a team.
• Clear verbal, non‑verbal and written communication.
• Active listener, teamwork/individual.
• Problem solving – decisive/assertive.
• Plan good and economical routes.

Knowledge

• Freedom of Information Act understanding.
• Equal Opportunities policies and procedures.
• Prioritise workload, work under pressure, deliver results.
• Adaptability, flexibility, ability to cope with uncertainty and change.
• Professional calm and effective manner.
• Deal with people in difficult and challenging circumstances applying customer care skills.

Personality

• Good interpersonal skills.
• Good communication skills.
• Ability to work on own initiative.
• Dependable.
• Work under pressure.
• Sympathetic to patient needs.
• Work within team framework.
• Honest, trustworthy, self‑disciplined, flexible, adaptable, approachable, fair, courteous, empathetic, tactful, discreet.

Motivation

• Improve quality of service.
• Self‑motivated.
• Deliver agreed objectives on time.

Other Requirements

• Demonstrable ability to meet Trust values.
• Responsible outlook.

Employment Details

• Band: 3
• Salary: £30,546 to £32,207 per annum (inc).
• Contract: Permanent
• Working pattern: Full‑time
• Date posted: 06 November 2025
• Reference number: 259-6109790GSS-BH-D
• Job location: Newham University Hospital, London, E13 8SL

Disclosures and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. A submission for Disclosure to the Disclosure and Barring Service (formerly CRB) is required to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers requiring Skilled Worker sponsorship will be considered alongside all other applications. Further information can be found on the UK Visas and Immigration website. From 6 April 2017, skilled worker applicants must present a criminal record certificate from each country where they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants over 18 are also subject to this requirement.

Employer Details

Barts Health NHS Trust
Newham University Hospital
London
E13 8SL

Website: https://www.bartshealth.nhs.uk