NEPTS Operations Manager | £65K+ Bonus | Patient Transport

PSR Solutions; Tyseley; On-site; GBP 55,000 - 65,000; Full time

Job summary

A healthcare provider is seeking an experienced Operations Manager for Non-Emergency Patient Transport Services. Located in Birmingham, this role emphasizes leadership, compliance, and operational efficiency within a committed and supportive environment. The ideal candidate will manage daily transport operations, ensuring adherence to high standards and effective scheduling while leading a diverse team to meet the needs of NHS partners. The position offers a competitive salary of up to £65K plus bonuses, along with opportunities for professional growth.

Benefits

Competitive salary and benefits package

Opportunity for influence in service design

Professional, supportive culture

Qualifications

• Proven experience within the NEPTS sector or a similar operational environment.
• Strong leadership skills with the ability to motivate diverse teams.
• Excellent organizational, communication, and problem-solving abilities.

Responsibilities

• Lead and manage daily operations of NEPTS services.
• Maintain strong relationships with NHS partners and stakeholders.
• Monitor performance against KPIs and implement improvements.

Skills

Leadership skills

Communication skills

Problem-solving abilities

Organizational skills

Resilience

Ability to manage KPIs

Job description

A healthcare provider is seeking an experienced Operations Manager for Non-Emergency Patient Transport Services. Located in Birmingham, this role emphasizes leadership, compliance, and operational efficiency within a committed and supportive environment. The ideal candidate will manage daily transport operations, ensuring adherence to high standards and effective scheduling while leading a diverse team to meet the needs of NHS partners. The position offers a competitive salary of up to £65K plus bonuses, along with opportunities for professional growth.