Neonatal Support Worker - Non Clinical Band 2

United Lincolnshire Teaching Hospitals NHS Trust; Lincoln; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

NHS Pension

Flexible working

Annual Leave

Job summary

United Lincolnshire Teaching Hospitals NHS Trust in Lincolnshire is seeking a Non-Clinical Support Worker for the Neonatal Unit to maintain stock, equipment and a clean, safe environment. The role enables nurses and clinicians to focus on direct patient care while you undertake essential logistical tasks.

You will work 37.5 hours per week, including weekends, with flexible shifts and opportunities for Bank working and development through the NHS Pension and training.

Qualifications

• Basic general secondary education.
• Willing to undertake further education and development.
• Experience in neonatal environment preferable.
• Good written and verbal communication skills.

Responsibilities

• Stock management and ordering within the Neonatal Unit.
• Equipment preparation and readiness for use.
• Cleaning and infection prevention support in line with IPC policies.
• Support to clinical team to enable direct patient care.

Skills

Communication skills

Flexibility

Teamwork

Willing to undertake further education

Education

Basic general secondary education

Job description

Main area CYP Grade 2 Contract Permanent Hours Full time - 37.5 hours per week (08:30 - 16:30 - x5 over full week from Monday - Sunday with x2 days leave - must cover weekends) Job ref 357-LN-263-26-QIA2754-C

Employer United Lincolnshire Teaching Hospitals NHS Trust Employer type NHS Site Neonatal Unit. Maternity Wing. Lincoln County Hospital Town Lincoln Salary £25,272 per annum, pro rata Salary period Yearly Closing 23/11/2026 23:59

Neonatal Support Worker - Non Clinical Band 2

2

We recognise that outstanding care can only be delivered through our people. We want to attract people who can help us deliver our vision. We want in return to help people achieve what they wish in their careers in the NHS at ULTH.

We are always keen to welcome highly skilled, committed and compassionate individuals to our hospitals – people who put patients at the heart of everything they do and are ready to help us achieve our vision.

Our Group values guide everything we do. They are:

Compassionate - We care about people - Compassionate is the act of showing empathy, kindness, and respect to others, recognising their individual needs and circumstances. It involves listening, understanding, and supporting others in a way that makes them feel valued, safe, and cared for.

Collaborative - We work together as a team - Collaborative is working inclusively and respectfully with others to achieve shared goals. It involves open communication, valuing diverse perspectives, and building trust to create a supportive and effective team environment.

Innovative - We strive to improve - Innovative is the process of exploring new ideas, approaches, and technologies to improve care, services, and working practices. It involves creativity, curiosity, and a willingness to take risks in a safe and supportive environment.

If you believe in them too, then you are ready to join the ULTH team.

We’ve taken great pride in building working environments where staff always feel valued, cared for and part of a team. Without doubt this is a challenging yet very rewarding job that is at the centre of health and care in Lincolnshire - making a positive difference to our patients.

Our Trust is situated in the beautiful county of Lincolnshire and is one of the biggest acute hospital trusts in England, serving a population of more than 700,000 people. We provide acute and specialist services to people in Lincolnshire and neighbouring counties. We have an annual income of £710 million (22/23) and we employ nearly 8,600 people.

Our Group Board have recently agreed a new vision statement - "Caring and building a healthier future for all" - stating their ambition for our Trust and the wider group to be among the best.

We also have a five year Integrated Improvement Plan setting out how we will achieve our strategic objectives, for patients, services, people and partners, the last recognising that our future success depends on our ability to ensure the Lincolnshire healthcare system is successful in achieving its ambition to help people live healthier lives and provide care closer to where people live.

Our latest CQC report increased our ratings for being effective and well-led from ‘Requires Improvement’ to ‘Good’. Our rating for caring remained as ‘Good’.

This is in recognition of the huge amount of work that our amazing staff have done to improve the quality of care for our patients in recent years.

We are committed to helping our staff balance their work and home lives and ensure they feel supported, valued and appreciated.

So,what is in it for you?

• Flexible working: Depending on the needs of your role, we will consider requests for flexible and/or part-time working for whatever reason you should need it. We recognise flexible working will not look the same for everyone, because it depends on the nature of the role and the needs of the individual.

Types of flexibility could include:

• Part-time - less than 37.5 hours per week.
• Off-site/remote working - working from home or other sites for part or all the week.
• Compressed hours - usually full-time hours but over fewer days or shifts.
• Staggered hours - having different start and finish times.
• Set shift patterns - to allow for predictability
• NHS Pension: A generous and flexible pension scheme with contributions from us as your employer fully protected against inflation and guaranteed by the government
• Annual Leave: Starting at 27 days a year, rising to 33 days after 10 years plus eight bank holidays (for staff covered by Agenda for Change) For Medical Workforce positions (Consultant and Specialty Doctor), the full-time entitlement commences from 32 days per annum. For all other Medical Workforce positions, the full-time entitlement commences from 27 days per annum.
• Bank working: The chance to work extra hours at enhanced rates and we will pay you weekly too, ideal if your income needs a quick boost.

In addition, there ismore.

• Family & Childcare: Including on-site nurseries at Lincoln County Hospital and Pilgrim Hospital Boston, maternity, paternity, adoption & shared parental leave following a set period of employment.
• Health & Wellbeing: including counselling, mental health first aid, physiotherapy, eye tests.
• Learning & Development: including Lincolnshire Talent Academy, leadership training, medical education, clinical education, Lincolnshire clinical research
• Financial support and benefits including Cycle2Work, car lease scheme, home electronics. Free on-site parking and free tea and coffee and the ability to save and borrow through your salary.
• Rewards & Recognition: including staff awards, long service awards, retirement awards, examples of excellence and staff lottery.

Enjoy a better quality of life in one of the UK’s most welcoming counties. Whether you’re taking the first exciting steps in your career, itching for a new challenge or searching for a better place to raise a family, Lincolnshire welcomes everyone. Discover a range of rewarding health and social care careers in a county that’s friendly, fascinating, affordable and brimming with everything you need to live a happy life.

Job overview

Non-Clinical Support Worker – Neonatal Unit (NNU)
To provide essential non-clinical support to the Neonatal Unit by ensuring the clinical environment, equipment, and stock levels are maintained to a high standard. The role enables registered nurses and clinicians to focus on direct patient care, contributing to safe, effective, and efficient service delivery.

Key Responsibilities

1. Stock Management and Ordering

Maintain appropriate stock levels of consumables and supplies within the neonatal unit
Order stock in accordance with Trust procurement processes
Receive, check, and store deliveries safely and in line with infection prevention standards
Monitor usage trends and expedite shortages or supply issues promptly
Ensure stock areas are clean, organised, and accessible

2. Equipment Preparation and Management

Prepare incubators, cots, and other neonatal equipment for use
Ensure all equipment is clean, functional, and ready to support patient admissions and ongoing care

Restock equipment after use to maintain readiness
Assist with equipment tracking and availability across the unit
Report faults, damage, or servicing requirements in a timely manner

Main duties of the job

Non-Clinical Support Worker – Neonatal Unit

Stock Management & Ordering

Order, receive, and maintain adequate levels of consumables and equipment
Monitor stock levels and ensure timely replenishment
Organise and maintain stock rooms in line with safety and infection control standards

Equipment Preparation

Prepare, check, and restock incubators, cots, and clinical equipment ready for use

Ensure equipment is clean, functional, and available to support admissions and ongoing care

Escalate any equipment faults or shortages promptly

Cleaning & Infection Prevention Support

Clean and decontaminate equipment and designated areas in accordance with IPC policies
Support high standards of cleanliness across the unit to reduce infection risk

Assist with turnaround of bed spaces between patients

Maintain a safe, tidy, and well-organised clinical environment
Ensure supplies are accessible and stored appropriately
Remove waste and dispose of materials safely following Trust policies

Support to Clinical Team

Undertake non-clinical tasks to enable nurses and clinicians to focus on direct patient care

Assist with general unit tasks such as transporting equipment or supplies
Respond to ad hoc requests from the clinical team within role boundaries

This role provides essential non-clinical support to the neonatal team by ensuring equipment, stock, and the environment are consistently maintained to a high standard, enabling safe, efficient, and high-quality patient care.

Working for our organisation

Lincoln Hospital is a thriving university city and with the opening of the medical school, it provides all major specialties and a 24-hour major accident and emergency service.

United Lincolnshire Hospitals NHS Trust has been granted teaching hospital status, after demonstrating evidence to significant teaching commitment. From now on it will be known as United Lincolnshire Teaching Hospitals NHS Trust.

Pilgrim Hospital is situated in beautiful countryside and serves the communities in the South Lincolnshire area. It provides all major specialties and a 24-hour major accident and emergency service.

Grantham and District Hospital serves the communities of Grantham and the local area. It provides ambulatory paediatric and accident and emergency services.

Lincolnshire Community Health Services NHS Trust (LCHS) and United Lincolnshire Hospitals NHS Trust (ULHT) have come together in a Group arrangement, with the goal of improving the care provided to patients across the county.

This will not constitute a formal merger of the two organisations, but will bring the Trusts together under a single Board and Executive Leadership Team, with the goal of improving the care that is provided to patients both in the community and in hospitals across Lincolnshire. Both Trusts will retain their separate statutory names and legal obligations.

The Group will be known as Lincolnshire Community and Hospitals NHS Group (LCHG).

Detailed job description and main responsibilities

What should you do next?

Person specification

Qualifications (Academic, Professional & Vocational)

• Basic general secondary education

Previous Experience (Nature & Level)

• Insight into own strengths and weaknesses, seeking advice where appropriate
• Previous health care experience Work in a neonatal environment

Evidence of Particular: - Knowledge - Skills - Aptitudes

• Good written and verbal communication skills
• Willing to undertake training
• Awareness & Knowledge of the dignity in care agenda
• Able to work in a demanding busy environment
• Flexible and adaptable Ability to evidence/demonstrate key values and behaviours in line with the Trust framework: Patient Centred Safety Compassion Respect and Excellence
• Ability to evidence/demonstrate key values and behaviours in line with the Trust framework: Patient Centred Safety Compassion Respect and Excellence Ability to evidence/demonstrate key values and behaviours in line with the Trust framework: Patient Centred Safety Compassion Respect and Excellence Ability to evidence/demonstrate key values and behaviours in line with the Trust framework: Patient Centred Safety Compassion Respect and Excellence Ability to evidence/demonstrate key values and behaviours in line with the Trust framework: Patient Centred Safety Compassion Respect and Excellence

Specific Requirements

• Ability to work on own initiative and as part of a team
• Flexible in approach to work – must be able to undertake shift work when required
• Willing to undertake further education, training and development relevant to the post
• Neonatal resuscitation training

ULTH recognises that everyone is different, and values the unique contribution that individual experiences, knowledge and skills make in delivering quality healthcare and becoming a model employer. We are committed to transforming our organisational culture by actively committing to implementing the Trust Single Equality Scheme, and other policies, such as the Dignity in Care policy and the Dignity at Work policy. We will continue to promote equality and challenge discrimination in all service provision, recognising and meeting the needs of the diverse communities we serve. We will strive to provide an environment in which people want to work and to be a model employer leading in good employment practice.

Due to the high volume of applications we receive, ULTH reserves the right to close this advert prior to the closing date.

We welcome applications from the UK Armed Forces Community. On the application form please tick “Member of the Armed Forces Community” if the below applies to you.

You are:

• A Veteran
• A Military Reserve
• Partner/Spouse of those Serving NB: partners/spouses are only eligible whilst their partner is serving in the Armed Forces

All new employees will be subject to a charge for the DBS check that is required for the post. The Disclosure & Barring Service application form (formerly CRB) will be provided by ULTH and the fee will be deducted from your salary over a 3 month period.

Candidates are advised to read the attached guidance on using AI technology. When you complete your application, you are required to declare that the information in your application form is true and complete.

Please note, for applicants with previous NHS service: If successful at interview, we will initiate an Inter Authority Transfer (IAT) via the Electronic Staff Record (ESR). This retrieves key data from your current or previous NHS employer to support onboarding, including competency status, Continuous Service Dates (CSD), and annual leave entitlement.

Employer certification / accreditation badges

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.