Neonatal Services Matron

University Hospitals Plymouth Nhs Trust; Plymouth; Sur place; GBP 58 000 - 65 000; Plein temps

Résumé du poste

University Hospitals Plymouth NHS Trust is seeking a Matron for Neonatal, Transitional Care and Outreach to lead nursing teams, drive quality and governance, and develop a high‑performing neonatal service.

The role requires strategic leadership, extensive clinical experience, and a commitment to evidence‑based practice within a large teaching hospital. The post is permanent, full‑time, and aligned with Agenda for Change.

Qualifications

• Registered Nurse with the NMC (Child or Registered Sick Children's Nurse)
• Educated to master's level in a healthcare related subject or working towards
• Mentorship Course
• Management/Leadership qualification or equivalent demonstrable experience.
• Post registration qualification in the specialty area.
• Recognised Management Qualification or equivalent.

Responsabilités

• Set and monitor high standards of clinical care, underpinned by evidence based knowledge and Essence of Care principles.
• Lead Infection Control practice as defined by national recommendations and Hygiene Code.
• Develop and implement standards of cleanliness in line with the Hygiene Code and ensure catering meets standards.
• Investigate clinical incidents and complaints, following governance processes and taking corrective action.
• Support nursing leadership in coordinating complaints and incidents at service line level with action plans.
• Ensure patients and relatives can meet the post holder and access the Patient Advocacy Liaison Service (PALS).
• Lead development of policies and procedures based on best evidence.
• Enable staff development and training to meet KSFs and professional standards.

Formation

Master's degree in a healthcare related subject

Mentorship Course

Management/Leadership qualification or equivalent demonstrable experience

Post registration qualification in the specialty area

Recognised Management Qualification or equivalent

Description du poste

Job summary

The opportunity has become available to apply for the role of Matron for Neonatal, Transitional Care and Outreach services in a large teaching hospital.

As a key member of the Clinical Management Team, you will be working under the professional direction of the Head of Women's and Children's Nursing and the Director of Nursing for W&C. Associate Chief Nursing Officer.

You will be key in delivering on the complex agenda as defined by the Matrons Handbook (2020) to include workforce management, finance and budgeting, education and development, patient flow, performance management, digital technology and research.

Responsible for managing nursing and support worker teams, clinical leadership, infection prevention and control and standards of patient care, you will act as a positive role model through the provision of effective professional leadership and demonstration of competent, accountable clinical practice and modelling of Trust values.

You will be responsible for the performance management of key individuals within the neonatal service and will through appropriate staff training and updating, ensure that neonatal care is evidence based and delivered by competent and confident practitioners according to Trust policies and procedures.

Applications from temporary workers who have been engaged with the Trust for a minimum of 3 months are welcome.

Main duties of the job

As a key member of the Clinical Management Team, working under the professional direction of the Head of Nursing, the Matron is responsible for the implementation of National and corresponding Local Nursing Strategy.

Specifically, this means delivering the complex agenda as defined by the Matrons Handbook and other National/Local guidance and policies, adopting a highly visible and accessible approach for patients, leading by example in empowering and developing staff to undertake a greater range of clinical activities in order to modernise and improve patient care.

Responsible for managing nursing teams, clinical leadership, infection prevention and control and standards of patient care.

Responsible for the performance management of key individuals in respect of the nursing contribution to service delivery.

Job responsibilities

• To set and monitor high standards of clinical care, underpinned by sound evidence based knowledge and Essence of Care principles ensuring quality systems are in place to monitor practice.
• Lead and ensure the delivery of Infection Control practice as defined by National recommendations and the Director of Infection Prevention and Control and Hygiene Code.
• Leading the development and implementation of standards of cleanliness in line with the Health and Social Care Act 2008 (commonly referred to as the Hygiene Code) and ensure provision of catering meets agreed standards, with action being taken in cases of exception.
• Health and Safety standards, leading investigation and follow up of all clinical incidents (as per the Trusts Clinical Incident Reporting policy), and complaints.
• Supporting Sisters/Charge Nurses in the application of Clinical Governance processes.
• Ensuring that patients and relatives have the opportunity to meet the post holder and that they have access to the Patient Advocacy Liaison Service (PALS).
• Support the Head of Nursing with the co-ordination, at Service Line level, the resolution of complaints and clinical incidents including investigating, organising meetings with complainants, writing response letters and constructing, implementing and reviewing agreed action plans ensuring such feedback drives an improvement in standards.
• Sharing lessons learnt from complaints and incidents within the wider corporate body and ensuring action plans are implemented.
• Participate in the Investigation and follow up actions from Incident report, employing RCA Tools to SUIs and Infection Control issues. This may at times include acting as the lead investigator for a serious incident.
• Maintaining own clinical competence and active NMC registration ensuring at least 20% of role is undertaken through clinical activity, acting as a role model.
• Act as a positive change agent and role model, identifying and initiating changes as required enhancing service provision.
• Lead the development and review of relevant evidence based policies and procedures.
• Enable members of the team to develop their full potential enabling them to meet the requirements of their KSFs.
• Work with the multidisciplinary team in developing a more integrated service for the patient.
• Ensure all staff undertakes Trust induction and local induction programmes.
• Lead the process of developing standards and practice in line with Essence of Care.

Person Specification

Essential qualifications

• Registered Nurse with the NMC (Child or Registered Sick Children's Nurse)
• Educated to master's level in a healthcare related subject or working towards
• Mentorship Course
• Management/Leadership qualification or equivalent demonstrable experience.

Desirable qualifications

• Post registration qualification in the specialty area.
• Recognised Management Qualification or equivalent.

Essential knowledge and experience

• Considerable demonstrable experience of leadership at Senior Nurse/Charge Nurse or equivalent demonstrable experience level.
• Up to date and relevant clinical demonstrable experience.

Desirable knowledge and experience

• Currently working in the speciality.
• Project Management

Essential aptitude and abilities

• Good communication skills, written and verbal, with ability to demonstrate fluency, clarity and effectiveness at all levels.
• Effective influencing and negotiating skills: in general and with senior health care professionals.

Details

Date posted: 27 October 2026
Pay scheme: Agenda for change
Band: Band 8a
Salary: £57,528 to £64,750 a year
Contract: Permanent
Working pattern: Full-time
Reference number: 216-EG-DA8293199
Closing date: 10 November 2026

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer contact details

For questions about the job, contact Helen Harling, Head of Nursing for W&C, at [e-mail] or 01752437697.

About us

We are a people business where every member of staff matters and can make a difference. Patients are at the heart of everything we do. Joining University Hospitals Plymouth NHS Trust means becoming part of a team of dedicated staff, who are committed to leading the way through innovation, clinical excellence and great customer care.