Neighbourhood Tenancy Officer: Build Caring Communities

Wigan Council; Wigan; On-site; GBP 29,000 - 33,000; Full time

Job summary

A local council in the United Kingdom seeks a Neighbourhood Tenancy Officer to manage a designated area, fostering sustainable relationships with tenants. The successful candidate will provide outstanding customer service, assist residents in sustaining their tenancy, and collaborate with internal teams and partners. Excellent communication and people skills are essential for ensuring tenant satisfaction and thriving communities. The role offers a salary of £29,540 – £32,597 per annum for a 37-hour work week.

Qualifications

• Ability to manage a varied workload and meet targets.
• Skills in training and motivating others.
• Experience in tenancy management and housing functions.

Responsibilities

• Manage a neighbourhood patch delivering a proactive service.
• Assist new tenants with establishing their tenancy.
• Collaborate with teams to ensure positive outcomes.

Skills

Excellent communication skills

People skills

Ability to build relationships

Compassionate

Creative problem-solving

Job description

A local council in the United Kingdom seeks a Neighbourhood Tenancy Officer to manage a designated area, fostering sustainable relationships with tenants. The successful candidate will provide outstanding customer service, assist residents in sustaining their tenancy, and collaborate with internal teams and partners. Excellent communication and people skills are essential for ensuring tenant satisfaction and thriving communities. The role offers a salary of £29,540 – £32,597 per annum for a 37-hour work week.