Neighbourhood Safety Officer

ESPO Trading Limited; East Midlands; Hybrid; GBP 32,000 - 36,000; Full time

Job summary

A city council organization in East Midlands is seeking passionate individuals to join the Neighbourhood Safety Team. This role involves providing a customer-focussed service, maintaining safe and clean neighborhoods, and building relationships with local stakeholders. Ideal candidates should possess strong communication skills, be detail-oriented, and have experience in community engagement. The position offers a permanent contract with competitive pay and various working arrangements. Apply early as the advert may close before the closing date.

Benefits

Generous pension scheme

Competitive salary

Great leave entitlement

Qualifications

• Strong communication skills: listen, empathise, negotiate.
• Detail-oriented with accurate record-keeping skills.
• Experience working within communities, valuing involvement.
• Awareness of ASB regulations and relevant laws.
• NPPV clearance required; must reside in the UK for 3 years.

Responsibilities

• Provide customer-focused service to the community.
• Build connections with local stakeholders and residents.
• Implement preventative measures to enhance safety.

Skills

Strong communication skills

Attention to detail

Hands-on experience in community work

Knowledge of enforcement tools

Job description

Contract Type: Permanent

Working Hours: 4 Posts available, 37 hours per week on a shift basis. The shift pattern is a 4 week repeating pattern which is currently 3 weeks of 9am-5pm and 1 week of 1pm - 9pm Monday to Friday and 1 Saturday in 4 - 10am-6pm with a rest day the following week. 1 week in 12 will include shifts Mon/Tues - Sat starting at 3pm, 4pm and 5pm.

For roles in the team covering the City Centre, shifts are on a 3-week repeating pattern with two weeks of 9am-5pm and one week with shifts starting at 3pm, 4pm and 5pm and 1 Saturday in 3.

Worker Type: Offsite Worker

Salary: Starting Salary is £32,597 (Level one) rising to £35,412 per annum (pro rata for part-time)

Location:Various locations within Nottingham City Boundary

We’ve got an exciting opportunity available for talented individuals to join our workforce - perhaps this is the opportunity you’ve been looking for? Read on to find out more…

Working for Nottingham City Council has great benefits. As well as competitive pay, great leave entitlement and access to a generous pension scheme, we strive to create an innovative, inclusive and progressive work culture where everyone is supported to do and be their very best.

In return, we are looking for people like you - people who are innovative, driven and committed to serving and improving Nottingham. So, if you are passionate about making a difference to the lives of those who live and work in our city, we want to hear from you.

* You can read more about the different benefits offered to colleagues working for Nottingham City Council here.

About the Role

Are you passionate about making a difference in your community but still want a good work/life balance? Would you like the opportunity to become part of a dedicated, community-driven Neighbourhood Safety Team? In this role, you’ll be a key player in providing a customer-focussed service—taking pride in the neighbourhoods you serve, ensuring they stay safe, clean, and vibrant for all residents. You’ll also build meaningful connections with local stakeholders, businesses, and citizens, becoming a trusted partner in the community.

With your knack for problem-solving and a blend of smart, preventative measures, engagement and education you will also be able to step up with enforcement measures when needed to resolve neighbourhood and public realm challenges.

About You

The ideal candidate will have:

• Strong communication skills: You listen, empathise, and balance assertiveness with negotiation.
• An eye for detail and accurate record-keeping skills, ready for any situation
• Hands‑on experience working within communities, with an appreciation for involvement and participation.
• Awareness of enforcement tools, such as fixed penalty notices, ASB regulations, and relevant laws, including the Crime and Policing Act 2014 and the Environmental Protection Act.
• A NPPV (Non-Police Personal Vetting) is required for this post. You must have lived in the UK for the last 3 years to apply for this post.

You can find the job description for this post here.

At Nottingham City Council we believe that work is what you do, not where you do it. We offer different working arrangements, depending on the role, including hybrid working. Further information on Worker Types and what these mean in terms of how and where you work can be found on the additional information for applicants page.

For informal enquiries or for a copy of our latest achievements document, please contact Tom Lynk, Operations Manager. You can contact me by email here.

Closing Date: Monday 5th January 2026

Please note there may be occasions where we close the advert before the closing date and we encourage you to apply as soon as possible.

Interviews will be held:W/C 19th January 2026

If you have any technical issues when completing your application, please contact our Employee Service Centre https://emss.org.uk/support

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