Neighbourhood Patrol Officer - Team Manager

Waste Investigations Support & Enforcement Limited; City Of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading enforcement provider in the UK is seeking an experienced Team Manager to lead their Neighbourhood Patrol team in London. The role involves overseeing team performance, developing action plans to address anti-social behaviour, and engaging with community stakeholders. Candidates should have strong leadership skills and at least 2 years of relevant experience. The position offers £17 per hour, with comprehensive training and the chance to impact local communities significantly.

Benefits

On-site parking

Comprehensive training

Professional development opportunities

Qualifications

• Proven experience in a supervisory or managerial role.
• At least 2 years' experience in community safety or ASB enforcement.
• Ability to work under pressure and meet deadlines.

Responsibilities

• Monitor and ensure team performance meets operational targets.
• Develop and implement action plans for complex ASB issues.
• Coordinate patrols and community engagement activities.

Skills

Leadership

Communication

Problem-solving

Team management

Job description

Are you passionate about leading teams to make communities safer and tackling anti-social behaviour? We're looking for an experienced and proactive Team Manager to oversee our Neighbourhood Patrol team working with Brent Council. In this role, you'll manage a team of officers, ensuring high standards of service delivery, coordinating operations, and working closely with local partners to reduce anti-social behaviour and improve public safety.

Responsibilities

• Monitor and ensure team performance meets operational targets and KPIs
• Develop and implement action plans to resolve complex ASB issues
• Coordinate patrols, investigations, and community engagement activities
• Liaise with council partners, community groups, and other stakeholders
• Review and quality-check reports and evidence gathered by officers
• Mentor and coach team members, providing feedback and development opportunities
• Contribute to strategic planning and operational improvements

Qualifications

• Proven experience in a supervisory or managerial role
• At least 2 years' experience in community safety, ASB enforcement, or a related field
• Strong leadership and team management skills
• Excellent written and verbal communication skills
• Ability to work under pressure, prioritise workloads, and meet deadlines
• Experience in partnership working with local authorities and community groups
• Problem‑solving mindset with an investigative approach
• Professional, calm, and resilient in challenging situations

About WISE

Waste Investigations Support & Enforcement (WISE) is a leading enforcement provider working in partnership with local authorities to tackle anti-social behaviour and environmental crime. Using advanced technology and industry expertise, we're committed to creating cleaner, safer, and more welcoming communities.

Compensation and Benefits

• £17 per hour, full-time contract
• 5‑6 working days per week, 50 hours per week (10 hours per day)
• On‑site parking
• Comprehensive training and support
• Opportunities to make a tangible difference in the community and develop professionally