Neighbourhood Coordinator - Hammersmith

Habinteg Housing Association; City Of London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A housing association in London is seeking a housing manager to deliver services to tenants across various locations. The role involves inspections, managing tenancy issues, and liaising with social services. Candidates should have experience in housing management within the social housing sector, alongside strong communication skills and flexibility in approach. The position requires on-site work and offers the opportunity to engage closely with tenants.

Qualifications

• Experience in housing management in the social housing sector.
• Commitment to inclusive housing mission.
• Ability to adapt approach to different circumstances.

Responsibilities

• Deliver housing services to tenants in South West London.
• Carry out inspections and health and safety checks.
• Manage tenancy issues and reports of anti-social behaviour.
• Liaise with social services and occupational health services.

Skills

Housing management experience

Written communication skills

Verbal communication skills

Computer literacy

Flexible and agile approach

Job description

Based: Scheme office Willow Vale / St Giles with some Hybrid Working

Areas covered: Hammersmith, Ealing, Hounslow, Hillingdon, Slough, Brentford, Chiswick, Feltham.

About Us

People come to work for Habinteg because they believe in what matters to us. Inclusion drives all that we do, be that the services we offer to tenants, the environments we create or the homes we deliver. One in four people in this country are disabled but most homes are designed to exclude them. We believe in designing homes and creating neighbourhoods that everyone can share and enjoy. We have 3200 homes across the country from Tyneside to Cornwall. We provide expert training and consultancy through our Centre for Accessible Environments (CAE) in-house team.

About the Role

You will be responsible for delivering housing services to our tenants in South West London at our schemes including Hammersmith, Ealing, Hounslow, Hillingdon, with a few dispersed properties in other areas and supporting other NCO’s on occasion when required. This is a generic and rewarding housing management role - and a challenging one. You will be letting properties, carrying out scheme inspections, including key health and safety checks, helping tenants to keep up to date with their rent, and liaising with social services and occupational health services to ensure tenants can successfully maintain their tenancy and live independently. You will also be dealing with tenancy issues, including managing reports of anti-social behaviour. You will be working as part of a small team managed by the Neighbourhood Manager and will be expected to achieve stretching and ambitious targets. Tenant engagement is key to Habinteg’s success, and you will work closely with tenant representatives and tenant groups.

This role is based on-site, and candidates should be comfortable working and travelling from the sites this role covers.

About You

You will be committed and enthusiastic, thriving on the challenges of working independently and the responsibility and rewards that brings. You will have some experience and knowledge of housing management in the social housing sector and will be committed to Habinteg’s inclusive housing mission.

Computer literacy is needed, as are sound written and verbal communication skills.

You will be flexible and agile in your approach, being able to adapt your approach to different circumstances and service demands.

Closing date: This role will close once filled so don’t delay submitting your application!

We are proud to be a Disability Confident Employer and welcome candidates with disabilities, long-term health conditions to apply for our roles. We encourage jobseekers from all backgrounds and experiences to express their interest, and to contact us at [e-mail] if you would like to chat to us or discuss reasonable adjustments for your application or interview process.