National Retail Wellness Commercial Leader

The Feel Good Group; Wigan; On-site; GBP 50,000 - 70,000; Full time

Job summary

A dynamic wellness organization in the UK is looking for a Retail Wellness Commercial Manager to lead the rollout of next-generation wellness modalities. The candidate should have over 5 years of experience in the wellness sector, degree-level education, and demonstrate strong commercial judgment and leadership skills. This role offers a chance to shape operational standards and enhance customer experiences at scale within a progressive team dedicated to innovation and excellence.

Benefits

Pivotal role in shaping a wellness brand

Ownership of national initiatives

Progressive and customer-centric environment

Qualifications

• 5+ years’ experience in the beauty, wellness, or related service sectors.
• Ability to influence and inspire cross-functional teams.
• Passion for innovation in wellness and delivering customer experiences.

Responsibilities

• Lead nationwide rollout of technology-enabled wellness modalities.
• Develop operational and service protocols for customer experience.
• Strengthen staff training and collaboration across teams.
• Own and improve all commercial performance metrics.
• Champion wellness brand across the organization.
• Work with supply chain partners for resources and best practices.
• Collaborate with marketing for customer acquisition strategy.
• Lead scalable B2B sales structure supporting growth objectives.

Skills

Commercial judgment

Analytical capability

Communication excellence

Leadership

IT systems proficiency

Digital marketing practices

Education

Degree in Marketing, Business, Sports Science

Job description

A dynamic wellness organization in the UK is looking for a Retail Wellness Commercial Manager to lead the rollout of next-generation wellness modalities. The candidate should have over 5 years of experience in the wellness sector, degree-level education, and demonstrate strong commercial judgment and leadership skills. This role offers a chance to shape operational standards and enhance customer experiences at scale within a progressive team dedicated to innovation and excellence.