National Operations Manager - Data-Driven Account Lead

Team17 Digital Limited; Manchester; On-site; GBP 50,000 - 55,000; Full time

Job summary

A leading facilities management company is seeking an Operations Manager to oversee and improve operations across key national accounts. This pivotal role involves managing a team, analyzing performance data, ensuring compliance with standards, and enhancing customer relationships. The ideal candidate will have a proven background in managing large-scale operations, ideally within the cleaning or FM sector. A competitive salary up to £55,000 is offered alongside benefits including a car allowance and private healthcare.

Benefits

Car allowance

Private health insurance

Pension scheme

Career development opportunities

Qualifications

• Proven experience managing large-scale operations, ideally in cleaning or FM.
• Strong analytical skills with the ability to turn data into actionable insights.
• Knowledge of Health & Safety and COSHH regulations.

Responsibilities

• Overseeing all sites within the account and ensuring operational standards.
• Using performance data to identify trends and drive improvements.
• Managing customer relationships and maintaining high satisfaction levels.

Skills

Managing large-scale operations

Analytical skills

Stakeholder management

Leadership skills

Using Excel and reporting tools

Job description

A leading facilities management company is seeking an Operations Manager to oversee and improve operations across key national accounts. This pivotal role involves managing a team, analyzing performance data, ensuring compliance with standards, and enhancing customer relationships. The ideal candidate will have a proven background in managing large-scale operations, ideally within the cleaning or FM sector. A competitive salary up to £55,000 is offered alongside benefits including a car allowance and private healthcare.