National Operations Manager

Securitas; Oxford; Hybrid; GBP 42,000 - 45,000; Full time

Job summary

A leading security company seeks a National Operations Manager in the South of the UK to oversee operations across multiple sites. The ideal candidate will have a strong background in operational management and client relationship skills. Responsibilities include managing Site Coordinators, monitoring performance, and ensuring service excellence. This position offers a competitive salary of £42.5K-£45K, a car allowance, and various benefits including health support and pension plans. Candidates must possess a valid UK driving licence and demonstrate a proven track record in the field.

Benefits

Access to retailer discounts

Dental plans

Healthcare cash plans

Cycle to Work scheme

Online GP and mental health support

Pension Plan

Death in Service Benefit

Qualifications

• Proven experience in operational management.
• Robust client relationship skills with a results-oriented approach.
• Ability to organise workload effectively, work under pressure, and meet deadlines.

Responsibilities

• Oversee day-to-day operations across multiple sites.
• Manage and mentor Site Coordinators and operational teams.
• Monitor budgets, forecasts, and financial performance.

Skills

Operational management

Client relationship management

Communication skills

Team leadership

Time management

Education

Valid UK driving licence

Five-year checkable employment history

Job description

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

Company Description

We're Hiring: UK National Operations Manager

Location: Anywhere based in the South of UK (Must have ability to work across a Southern National Remit via Car).

Pay: £42.5K-£45K DOE + £5,400 Car Allowance

Learning & Development: From day one, you'll gain access to outstanding Learning and Development opportunities, Mentorship, and a whole load of benefits from big brand discounts to give back schemes!

Grade: Direct 6

See a Different World. Where potential is seen and progress is nurtured.

Are you an experienced operations leader with a passion for delivering excellence across multiple sites? We're looking for a National Operations Manager to take ownership of day-to-day activities across a major account with a national remit, with a team of Campus Coordinators you will manage activities across a large-scale account, delivery exceptional operations day to day, attend client operations meetings and drive measurable impact across corporate sites.

The National Operations Manager (North & South) has national remit and will split a role by North and South (2 roles), although you will take ownership for one geography, you will need insight to the alternate, to cover holidays and any leave and maintain relationships across sites. Working closely with the National Account Director to maintain service excellence everyday.

Job Description

What you'll be doing:

• Oversee day-to-day operations across multiple sites within your region (North or South).
• Ensure all operations are delivered in a cost-effective and compliant manner.
• Manage and mentor Site Coordinators and operational teams.
• Implement and enhance operational management systems, processes, and best practices.
• Plan and manage material procurement, inventory, and stockholding efficiency.
• Formulate strategic and operational objectives aligned with client and business needs.
• Monitor budgets, forecasts, and financial performance to improve profitability.
• Ensure projects are delivered on time, within scope, and within budget.
• Perform quality control checks and monitor KPIs to maintain service excellence.
• Recruit, train, and develop staff to build high-performing teams.
• Identify and implement improvements in customer service quality.
• Attend client operational meetings and act as a trusted partner.
• Collaborate with internal departments including Sales, Service, Technical Support, and Compliance.
• Prepare and submit accurate, timely reports to senior management.
• Promote and uphold company values of Integrity, Vigilance, and Helpfulness.

Qualifications

What you'll need:

• Valid UK driving licence and passport.
• Proven experience in operational management.
• Robust client relationship skills with a results-oriented approach.
• Excellent communication skills, able to engage across multiple cultures and levels.
• Ability to organise workload effectively, work under pressure, and meet deadlines.
• Proven track record of achieving targets.
• Right to work in the UK.
• Five-year checkable employment history (or documentary evidence for any gaps).
• Ability to embody and uphold core values: Integrity, Vigilance, and Helpfulness.

Why Join Securitas?

We have a promise to our people, a 'People Promise' where opportunity, people and purpose play a vital role in our day to day!

Opportunity: We see potential in every person and situation.
People: We open our eyes to all that's good.
Purpose: We make your world a safer place.

We believe in your future, not just your past. At Securitas, you'll find a career built on trust, respect, and progress.

Additional Information

It's great to see you're considering a career with Securitas UK!
Join our global team of 336,000+ colleagues and help make the world a safer place.

At Securitas, we live by our values of Integrity, Vigilance and Helpfulness, and our People Promise:

• Opportunity - We see potential in every person and situation
• People - We open our eyes to all that's good
• Purpose - We make your world a safer place

What You Can Expect

Our Recruitment Team reviews every application carefully. Applying can feel daunting, but we're here to support you-just email us if you need help.

Diversity & Inclusion - Be Yourself

We are an inclusive employer, proud of our Level 2 Disability Confident status (we will always try our hardest to guarantee interviews for eligible candidates, should you meet the role's minimum requirements, having disclosed a disability to our Talent Team upon application). We support equality through Employee Networks - Our real change makers of the business.. YOU, the Race at Work Charter, and the Armed Forces Covenant. We also celebrate diversity with events like BSL Week, International Women's Day, PRIDE and Black History Month.

Your Benefits

• STRIVE- Securitas Perks gives you access to a great range of discounts on a variety of retailers, services and everyday spending to suit your shopping habits.
• Dental Plans - A range of plans providing support, providing cash back towards everyday dental costs, such as dental examinations, X-rays, and treatment
• HSF Health Plan - Range of healthcare cash plans at highly discounted rates, providing families with peace of mind by getting cash back on everyday medical costs, such as dental check-ups, contact lenses and acupuncture, and by covering unexpected costs.
• Cycle to Work - A super cost-effective way of getting a brand new bike, cycling equipment or both. Save up to 42% of the usual cost and spread the cost over several months from your salary.
• Specsavers - Save money on eye tests and when purchasing spectacles.
• WeCare - A 24/7 online GP, mental health support service, get fit programme and more.
• Toothfairy - Online access to advice and guidance, from real UK Dentists.
• Pension Plan - Plan for your financial future by building up a benefit in the Securitas Pension Plan, with the benefit of employer contribution plus tax relief on your contributions.
• Payroll ISA - An ISA savings account is a great way to meet your longer term personal financial goals.
• Free Mortgage Advice
• Go & Live - Financial Wellbeing Hub
• Death in Service Benefit - Permanent employees are automatically covered for Life Assurance, which would provide a lump sum benefit to your beneficiaries in the unfortunate event of death in service whilst employed by Securitas

Take the Next Step

Join a team that values you. Click 'I'm Interested' and start your career with Securitas UK today.

See a different world.

Videos To Watch

Videos To Watch

Note: removed external link references for accessibility.