National Operations Manager

Compass Group; City Of London; Hybrid; GBP 50,000 - 55,000; Full time

Job summary

A leading catering company is seeking a National Operations Manager for a 6-month fixed-term contract in the UK. The role involves managing multiple sites with a focus on quality food service, client relationships, and financial performance. Ideal candidates will have management experience in the hospitality sector and a passion for quality food. The position offers a salary of £50,000 - £55,000 per annum, with additional benefits including training opportunities and a pension scheme.

Benefits

Personal Development and Training opportunities

Life assurance scheme

Pension scheme

Holiday allowance

Private medical eligibility

Eye care

Wellbeing strategy

Holiday purchase scheme

Volunteering days

Professional subscriptions

Recognition schemes

Responsibilities

• Manage a workplace contract with 9 sites and £4.2 million turnover.
• Maintain positive client relationships.
• Experience with managing shift work required.
• Ensure compliance with company policies.
• Deliver on financial budgets.
• Support sales revenue growth through marketing.

Skills

Management experience in contract catering or hospitality

Passion for food and customer service

Strong communication skills

Computer and administrative skills

Interpersonal and organizational skills

Attention to detail

Job description

Great food in the workplace isn't simply about fuel. It's about increasing productivity and improving performance; it's about happy motivated people and inspiring environments. Our customers are at the heart of everything we do - we live to bring food and people together.

We are brave, bold and curious adventurers in food and drink. Never shy of being different, always challenging the conventional.

Our passionate team of chefs, baristas, servers, nutritionists and much more, love nothing more than creating memorable moments that enrich the everyday. Come and join our award winning teams - we are currently recruiting for a National Operations Manager to work with us for a 6 month fixed term contract that does offer the potential to extend after this time.

Location: Flexible- we have sites in Scotland, Cambridge, Newcastle, Andover, Coventry

Working Pattern: Monday - Friday - 40 hours per week

Salary: £50,000 - £55,000 per annum + car + bonus

Key Responsibilities

Could you bring your spark to our team? Here's what you need to know before applying:

• Responsible for the overall efficient and effective management of a workplace contract with 9 sites - £4.2million turnover, ensuring great quality, consistent food and beverage services for breakfast, lunch and dinner
• Maintain positive client relationships to ensure true partnership in their business
• Experience with managing shift work
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• Ability to set standards within food
• Passionate about quality high end retail food options to be provided on site
• Manage recruitment, development, and training of team members
• Ensure the contract is fully compliant with company policies and procedures
• Deliver on agreed financial budgets and run commercially in line with net income and cost targets
• Support sales revenue growth through marketing and promotional activities

Our ideal Operations Manager will:

• Have experience working in a management role within the contract catering or hospitality sector - we welcome high street applications who are looking for a better work life balance!
• Demonstrate a real passion for food, customer service, and commercial awareness
• Possess strong communication skills-both written and verbal
• Be confident with computer and administrative skills
• Have excellent interpersonal, organisational, and leadership skills
• Bring a can do' attitude and great attention to detail

What's in it for you?

Working with Gather and Gather has its perks! People are at the heart of everything we do, so we've developed a range of benefits to keep you happy.

• Personal Development and Training opportunities
• Life assurance scheme
• Pension scheme
• Holiday allowance
• Private medical eligibility
• Eye care
• A great wellbeing strategy - including access to our Employee Assistance Programme, salary finance
• Family friendly support
• Regular social events and communication with our leaders
• A holiday purchase scheme
• Volunteering days
• Professional subscriptions
• Recognition schemes and people awards
• Long service awards
• Access to some great high street discount vouchers