National Online Fraud Investigator - Remote & High Impact

Halfords Group PLC; West Midlands; Hybrid; GBP 40,000 - 48,000; Full time

Job summary

A prominent UK retailer is seeking a National Online Fraud Investigator to protect its digital channels from fraud. The role involves analyzing large volumes of transaction data to identify suspicious activities and optimize fraud-prevention measures. You will work with a team committed to safeguarding the business and must possess strong analytical, communication, and problem-solving skills. This opportunity offers a generous salary, a hybrid working model, and substantial employee benefits.

Benefits

Competitive salary

Annual discretionary bonus

Pension and life assurance

Employee discounts

Ongoing personal and professional development

Wellbeing and inclusion support

Qualifications

• Proven analytical capability and experience interpreting large datasets.
• Experience within retail or eCommerce environments is preferred.
• Strong judgement in high-pressure situations.
• Ability to communicate technical risks clearly.

Responsibilities

• Analyse transaction data daily to identify suspicious activity.
• Manage and optimise fraud-screening rules.
• Monitor fraudulent transactions and block attempts.
• Act as a key point of escalation during fraud attacks.

Skills

Analytical capability

Communication skills

Stakeholder management

Problem-solving

Tools

Excel

SQL

Data mining tools

Job description

A prominent UK retailer is seeking a National Online Fraud Investigator to protect its digital channels from fraud. The role involves analyzing large volumes of transaction data to identify suspicious activities and optimize fraud-prevention measures. You will work with a team committed to safeguarding the business and must possess strong analytical, communication, and problem-solving skills. This opportunity offers a generous salary, a hybrid working model, and substantial employee benefits.