National Commercial Manager - Long Term Care

Arjo Italia S.p.A.; Canterbury; Hybrid; GBP 90,000 - 120,000; Full time

Job summary

Arjo is seeking a National Commercial Manager – LTC to lead growth across the UK Long Term Care sector. You will drive profitable sales, strengthen relationships with NHS and private care organisations, and lead commercial and clinical teams to deliver market-share growth and sustainable results.

The role reports to the UK Commercial Director and requires strategic thinking, stakeholder engagement at senior levels, and a track record of delivering commercial success in healthcare.

Qualifications

• Proven experience leading successful sales teams and delivering commercial growth.
• Strong understanding of the UK healthcare market including NHS and private care providers.
• Experience tendering for large contracts through OJEU and relevant frameworks.
• Excellent commercial and business acumen with ability to assess customer needs.
• Strong coaching, mentoring and change-management skills.
• Excellent spoken and written English with professional communication.
• Motivated, resilient and solutions-focused approach with strong planning skills.
• Experience using CRM, forecasting tools and Microsoft Office.
• Eligibility to work in the UK and a valid UK driving licence.
• Willingness to travel across the UK and abroad, including overnights.

Responsibilities

• Lead and inspire commercial and clinical teams to hit national sales and profit targets.
• Build and maintain relationships with C-suite, NHS and large national accounts.
• Develop and deliver annual national business plans aligned with strategy.
• Identify new opportunities while growing existing long-term care relationships.
• Collaborate with internal teams to deliver value-led Arjo solutions.
• Share market intelligence to inform strategic decisions and mitigate risk.
• Support tender submissions and allocate resources to win business.
• Coach and develop team members, enhancing commercial acumen and CRM use.
• Produce forecasts, manage budgets and report progress against plans.
• Ensure activities comply with Arjo policies, quality and safety standards.

Skills

Sales leadership

UK healthcare market

Tendering (OJEU)

Commercial acumen

Coaching & mentoring

Communication skills

Planning & organisation

CRM systems

Forecasting tools

MS Office (Excel/PowerPoint)

UK work eligibility

Driving licence

Travel willingness

English fluency

DBS check

Tools

CRM systems

Forecasting tools

Microsoft Office

Job description

Select how often (in days) to receive an alert:

At Arjo, we know what moves us. We go above and beyond for people facing mobility challenges. We take every opportunity to work and grow as one team and take pride in sharing our knowledge and experience. Does that sound like something that moves you too?

This could be your opportunity to begin a challenging and rewarding career in a healthcare company that empowers movement for people with mobility challenges.

National Commercial Manager – LTC

Field Based – UK | Sales | Global Sales & Service

About Arjo

At Arjo, we are committed to improving everyday life for people facing mobility challenges. Our products, solutions and services are designed to support safe, dignified care across healthcare environments, helping patients, residents and caregivers achieve better outcomes.

We call this Empowering Movement — and it is at the heart of everything we do. We are proud to work as one team, creating an inclusive, collaborative and supportive environment where people can grow, lead and make a meaningful difference.

About the Role

We are looking for an experienced and commercially focused National Commercial Manager – LTC to lead strategic growth within Long Term Care across the UK. This is a high-impact national role, responsible for driving profitable sales, strengthening customer relationships and leading commercial and clinical teams to deliver sustainable market share growth across Arjo’s product portfolio.

Reporting to the UK Commercial Director, you will play a key role in shaping and delivering the national commercial strategy, working closely with senior stakeholders, care organisations, NHS and private healthcare partners, and internal teams across Sales, Rentals, Service, AC-MOP and Commercial Operations.

Key Responsibilities

• Lead and inspire commercial and clinical teams to achieve and exceed national sales, gross profit and business growth targets.
• Build and maintain strong relationships with C-suite stakeholders, ICB and ICs leads, large care organisations and key national accounts.
• Develop and deliver annual national business plans, ensuring alignment with UK and global strategy.
• Identify new business opportunities while retaining and growing existing customer relationships across the Long Term Care market.
• Work collaboratively with internal teams to deliver innovative, value-led Arjo solutions that differentiate us from competitors.
• Share competitor and market intelligence to identify opportunities, mitigate risk and inform strategic decision-making.
• Support tender submissions and allocate appropriate resource to help secure new business.
• Coach, mentor and develop team members, building commercial acumen, negotiation skills and use of CRM tools.
• Produce accurate forecasts, manage budgets and provide timely reports on progress against business plans.
• Ensure all activity is delivered in line with Arjo’s guiding principles, code of conduct, policies, quality requirements and health and safety standards.

About You

We are looking for a confident, strategic and results-driven sales leader with a strong track record of success in a customer-facing commercial management role. You will be comfortable engaging with senior stakeholders, leading teams through change and using market insight to develop innovative sales strategies.

You will bring:

• Proven experience leading successful sales teams and delivering commercial growth.
• Strong understanding of the UK healthcare market, including NHS, private hospitals, care home groups and long-term care providers.
• Experience of tendering for large contracts through OJEU and relevant frameworks.
• Excellent commercial and business acumen, with the ability to assess customer needs and develop value-led solutions.
• Strong coaching, mentoring and change management skills.
• Excellent written and verbal communication skills, with the confidence to manage complex conversations professionally.
• A motivated, resilient and solutions-focused approach, with strong planning and organisational skills.
• Experience using CRM systems, forecasting tools and Microsoft Office, including Excel, Word and PowerPoint.
• Eligibility to work in the UK.
• Valid UK driving licence.
• Ability to travel across the UK and abroad, including overnight stays when required.
• Excellent written and spoken English.
• Willingness to complete an enhanced DBS check, funded by Arjo.

Why Join Arjo?

This is an exciting opportunity to take on a national leadership role within a global healthcare company where your contribution will have a real impact. You will help shape commercial success in a key market while supporting solutions that improve quality of care, dignity and outcomes for people facing mobility challenges.

At Arjo, we value collaboration, ownership, growth and inclusion. We empower our people to lead, innovate and work together as one team to make a positive difference for customers, colleagues and the people who rely on our products and services.

Arjo is committed to creating an inclusive workplace where everyone is treated with dignity and respect. We welcome applications from all backgrounds and are proud to support a culture where everyone can contribute, develop and thrive.

About Arjo

At Arjo, we believe that empowering movement within healthcare environments is essential to quality care. Our products and solutions are designed to promote a safe and dignified experience through patient handling, medical beds, personal hygiene, disinfection, diagnostics, and the prevention of pressure injuries and venous thromboembolism. With over 6500 people worldwide and 65 years caring for patients and healthcare professionals, we are committed to driving healthier outcomes for people facing mobility challenges.