National Accounts Executive

Workforce Recruitment and Training; Brighton; On-site; GBP 80,000 - 100,000; Full time

Job summary

A successful foodservice company in the UK is seeking a National Account Executive to support key national customers and National Account Managers. The ideal candidate will have strong administration and communication skills, experience in a customer-facing role, and a solutions-focused mindset. Join a supportive team and contribute to the growth of the business in a varied and impactful role.

Qualifications

• Experience within foodservice, FMCG or a similar environment is desirable.
• Experience in a National Account Executive role or similar position.

Responsibilities

• Support management of several high value national customers.
• Assist National Account Managers with reporting and project administration.
• Monitor out-of-stocks and communicate updates to customers.
• Prepare customer visit packs and presentations.
• Create accurate customer records aligned to business plans.

Skills

Strong administration skills with good IT and Excel capability.

Excellent communication and stakeholder engagement skills.

Ability to multitask, manage deadlines and work with accuracy under pressure.

Commercial awareness and solutions-focused mindset.

Experience in a customer-facing support position.

Job description

National Account Executive

Full time, 40 hours per week | Competitive salary

Are you organised, commercially aware and great with customers? This National Account Executive role offers a brilliant opportunity to join a successful, friendly and ambitious business within the national foodservice sector. You’ll support key national customers, working closely with National Account Managers to deliver excellent service, insight and execution across a wide range of commercial activities. This role is ideal for someone who enjoys building relationships, managing multiple priorities and delivering high standards of accuracy and presentation.

What you will be doing

You will support the management of several high value national customers, helping ensure all activity is delivered on time and to a high standard. Responsibilities include:

• Customer & Account Support – Supporting National Account Managers with reporting, scheduling, diary management and project administration.
• Service & Issue Resolution – Working with supply chain teams to monitor out-of-stocks and communicate updates to customers.
• Data, Reporting & Systems – Updating contracts, order forms and customer information across multiple platforms.
• Project & Commercial Support – Assisting with new account setups, samples, tender coding, pricing and wider team priorities.
• Preparing customer visit packs, presentations, insights, allergen and nutrition information.
• Creating accurate customer records aligned to joint business plans.
• Managing delists, product replacements and customer complaints, ensuring actions and follow-ups are completed.
• Completing product data sheets, technical information, quotes and KPI reports.
• Supporting new product listings and bespoke customer ordering systems.
• Coordinating meetings and supplier or customer visits.
• Contributing ideas to improve processes and customer satisfaction.

What you will bring

• Strong administration skills with good IT and Excel capability.
• Excellent communication and stakeholder engagement skills.
• Ability to multitask, manage deadlines and work with accuracy under pressure.
• Commercial awareness and a solutions focused mindset.
• Experience in a National Account Executive role or similar customer-facing support position.
• Experience within foodservice, FMCG or a similar environment. (Desirable)

Why apply?

• Work with some of the UK’s leading national customers.
• Join a friendly, supportive and commercially focused team.
• Be part of a growing business with a strong reputation and ambitious plans.
• Enjoy a varied role where your organisation, communication and problem-solving skills genuinely make a difference.

If you are positive, proactive and ready to take on a role with real responsibility and customer impact, we would love to hear from you.

How to Apply:

• Apply now, and a member of the Workforce team will be in touch to schedule your assessment and get you on the road!
• Or simply call or email on: P: 01242 783524 M: 07990294845 E: [e-mail]