National Account Manager - Retail

McCain Foods Limited; York and North Yorkshire; Hybrid; GBP 70,000 - 100,000; Full time

Benefits offered by this job

Private healthcare [single]

Annual bonus scheme

Annual car allowance

Salary sacrifice pension scheme

25 days' annual leave

Life insurance cover

Enhanced parental pay

Medicash health plan

TELUS Health assistance programme

Cycle to work scheme

Chips In volunteering day

Flexible/hybrid working

Job summary

McCain Foods Limited, Scarborough, is seeking a National Account Manager - Retail to own senior-level customer strategies, deliver revenue growth, and drive end-to-end commercial execution across pricing, promotions, and NPD.

You will manage key accounts with a digital-first mindset, collaborating cross-functionally to build value, nurture partnerships, and influence strategy across sales, marketing, and operations. Hybrid working is available with strong career development opportunities.

Qualifications

• Proven commercial success in retail, foodservice wholesale, or convenience channels.
• Robust account management, joint business planning, and P&L management experience.
• FMCG background with omnichannel management and strategic planning expertise (desirable).
• Strong commercial instincts with a passion for selling and category growth.
• Deep understanding of FMCG trends and category management principles.
• Exceptional relationship-building, negotiation, and communication skills.
• Analytical mindset—confident with numbers, data, and presentations.
• Tech-savvy, insight-driven, and able to influence at all levels.

Responsibilities

• Own and lead customer strategy, delivering against revenue, profit, and growth targets
• Build senior-level partnerships and influence across internal and external stakeholders
• Deliver end-to-end commercial execution – from pricing and promotions to NPD and forecasting
• Unlock new opportunities through deep consumer insight and a future-focused mindset
• Champion digital, omnichannel, and sustainability within your customer plans

Skills

Commercial success

Account management

P&L management

Category growth

Relationship building

Negotiation

Communication

Analytical mindset

Tech-savvy

Job description

Position Title: National Account Manager - Retail

Position Type: Regular - Full-Time

Requisition ID: 45480

In every role, McCainers are ambitious, curious, and passionate about creating exceptional work experiences - together. With a customer-first mindset, we make doing business with McCain easy.

About The Role.

In every role, McCainers are ambitious, curious, and interested in helping each other create good work experiences. We think about the customer and make doing business with McCain easy. Shape the Future. Lead with Purpose. Grow What Matters. At McCain, we’re not just about potatoes — we’re about unlocking potential. In this pivotal role, you’ll lead one of our most valued customer accounts, driving growth through bold ideas, smart strategy, and strong partnerships.

You’ll combine commercial sharpness with deep market insight to deliver joint business plans that create real value. With full P&L ownership, you’ll lead planning cycles, identify category opportunities, and execute flawlessly across pricing, promotions, and innovation. This is a role for someone with a digital-first mindset, passionate about sustainability and future-facing customer strategy. As a visible and influential leader, you’ll work cross-functionally, inspire performance, and help shape the next chapter of McCain’s commercial journey.

What You’ll Be Doing.

• Own and lead customer strategy, delivering against revenue, profit, and growth targets
• Build senior-level partnerships and influence across internal and external stakeholders
• Deliver end-to-end commercial execution – from pricing and promotions to NPD and forecasting
• Unlock new opportunities through deep consumer insight and a future-focused mindset
• Champion digital, omnichannel, and sustainability within your customer plans

What You’ll Need To Be Successful.

• Proven commercial success in retail, foodservice wholesale, or convenience channels.
• Robust account management, joint business planning, and P&L management experience.
• FMCG background, omnichannel management, and strategic planning expertise (desirable).
• Strong commercial instincts with a passion for selling and category growth.
• Deep understanding of FMCG trends and category management principles.
• Exceptional relationship-building, negotiation, and communication skills.
• Analytical mindset—confident with numbers, data, and presentations.
• Tech-savvy, insight-driven, and able to influence at all levels.

Benefits.

Although we do encourage you to taste the goods, you'll be pleased to know we don't pay you in chips. Alongside your salary, you'll enjoy a range of benefits including:

• Private healthcare [single]
• Annual bonus scheme based on both company and individual performance with the ability to salary sacrifice into your pension
• Annual car allowance
• An excellent salary sacrifice pension scheme where we'll contribute double what you do, up to a maximum of 12% of your salary
• 25 days' annual leave from day one plus bank holidays (increasing with service), giving you plenty of time to recharge with the opportunity to buy and sell up to 5 days holiday per year
• Life insurance cover providing peace of mind for you and your family
• Enhanced maternity and paternity pay, because the moments that matter outside of work matter to us too
• Medicash health cash plan, helping you claim money back on everyday healthcare costs, with access to a virtual GP and wellbeing support
• TELUS Health employee and family assistance programme offering full wellbeing support - including a 24/7 confidential counselling line, legal and financial guidance, and a range of employee discounts.
• Salary sacrifice cycle to work scheme
• A paid 'Chips In' Volunteering Day, giving you the opportunity to support projects that make a positive impact in our communities
• Flexible/hybrid working arrangements where the role allows

And because you're joining a global business, your career opportunities don't stop at the factory gate. Whether you're looking to deepen your expertise, step into leadership, or even explore opportunities internationally, we’ll support your growth. With ambitious plans for the future, there's plenty of scope to develop your career with us.

About McCain.

Click Here to learn more about McCain and how we provide you with opportunities to make an impact that matters.

Leadership principles.

At McCain, our leadership principles guide how we engage with customers, collaborate as a team, and achieve success. We focus on understanding customer needs, driving innovation, empowering people, and taking ownership to clear obstacles and deliver results.

AI & Digital Capabilities.

At McCain, AI and digital capabilities are part of how we work and innovate. We value curiosity toward emerging technologies and the thoughtful, responsible use of AI-enabled tools to improve outcomes as part of our future-ready culture.

The McCain Experience.

We are McCain. This statement is a testament to our collective strength and our individual value. Your contributions play a vital role in our success. Our winning culture is rooted in authenticity and trust, empowering us to bring out the best in one another. Here, you’ll find opportunities to learn, grow, and thrive. Join us and experience why we’re better together.

McCain Foods is an equal opportunity employer. As a global family-owned company, we strive to be the employer of choice in the diverse communities around the world in which we live and work. We recognize that inclusion drives our creativity, resilience, and success and makes our business stronger. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, veteran status, disability, or any other protected characteristic under applicable law.

McCain is an accessible employer. If you require an accommodation throughout the recruitment process (including alternate formats of materials or accessible meeting rooms), please let us know and we will work with you to find appropriate solutions.

Your privacy is important to us. By submitting personal data or information to us, you agree this will be handled in accordance with McCain’s Global Privacy Policy and Global Employee Privacy Policy, as applicable. McCain leverages AI in the hiring process, though all final decisions are made by humans. You can understand our approach to AI and how your personal information is being handled here.

Job Family: Sales

Location(s): GB - United Kingdom : England : Scarborough

Company: McCain Foods (G.B.) Ltd