National Account Manager

Dovetail Recruitment Ltd; United Kingdom; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A prominent recruitment firm is seeking an experienced National Account Manager for a hybrid role based in Christchurch HQ. The candidate will manage key national retail accounts within an FMCG business, driving growth and category strategy. Ideal applicants will have at least 2 years of experience in account management and a strong FMCG background. Benefits include a competitive salary, bonus structure, and flexible working arrangements.

Benefits

Competitive salary

Individual & Company Bonus

Car Allowance

Flexible hybrid working

Medical cash plan

Mental health support

Extra holidays option

Enhanced maternity/paternity leave

Company sick pay

Pension contributions

Team socials

Cycle-to-work scheme

Free parking

Dress-down Fridays

Qualifications

• At least 2 years experience managing national accounts, preferably with Top 6 UK grocers.
• Strong background in the FMCG/food sector, preferably with private label or manufacturing.
• Excellent commercial acumen and a proven track record of results.

Responsibilities

• Manage and grow national retail accounts, ensuring strong relationships.
• Develop new business opportunities to expand the account portfolio.
• Create and implement tailored sales strategies aligned with company objectives.
• Monitor customer KPIs and provide proposals to boost performance.
• Lead key projects from planning through to delivery.

Skills

Account management

Commercial acumen

Organisational skills

Project management

Strong relationship management

Tools

Microsoft Outlook

Microsoft Teams

Microsoft Excel

Microsoft PowerPoint

Job description

National Account Manager FMCG (Food) Hybrid Christchurch HQ

Salary: Competitive + Bonus + Car Allowance + Benefits

Contract: Full-time, Permanent

Location: Hybrid working travel as and when required.

About the Role

We re looking for an experienced National Account Manager to join a fast-paced and growing FMCG business. This is a fantastic opportunity to manage and develop major national retail accounts, build long-term partnerships, and deliver real commercial impact.

If you re commercially minded, ambitious, and have a strong track record in account management within FMCG (ideally food), this role offers the chance to take ownership, drive growth, and influence category strategy.

What You ll Be Doing

• Manage and grow existing national retail accounts, ensuring strong relationships and customer satisfaction
• Develop new business opportunities to expand the account portfolio
• Create and implement tailored sales strategies aligned with company objectives
• Work cross-functionally with internal teams to deliver customer targets
• Monitor customer KPIs and provide insight-driven proposals to boost category performance
• Lead key projects from planning through to delivery, managing timelines and stakeholders
• Support and mentor colleagues across the wider sales team

What We re Looking For

• At least 2 years experience managing national accounts (Top 6 UK grocers preferred)
• Strong FMCG/food sector background, ideally with private label or manufacturing exposure
• International retailer experience would be an advantage
• Excellent commercial acumen with a proven track record of delivering results
• Strong organisational and project management skills (CPM, resource planning, risk assessment)
• Confident in Microsoft Outlook, Teams, Excel, and PowerPoint

What s on Offer

• Competitive salary + Individual & Company Bonus
• Car Allowance included
• days holiday (based on service)
• Flexible hybrid working from Christchurch HQ
• Medical cash plan, mental health support, and option to buy extra holidays
• Enhanced maternity/paternity leave, company sick pay & pension contributions
• Regular team socials, cycle-to-work scheme, free parking & dress-down Fridays

Why Join?

This is your chance to step into a high-impact National Account Manager role within a thriving FMCG business. You ll enjoy autonomy, variety, and the opportunity to truly shape customer relationships while driving business growth.