National Account Manager

Sunbelt Rentals Careers; Oldham; On-site; GBP 45,000 - 60,000; Full time

Job summary

A leading equipment rental provider in the UK is seeking a National Account Manager responsible for managing and developing national customer accounts. The role involves building strong business relationships, maximizing revenue, and ensuring optimal service levels. Ideal candidates will have experience in the plant hire or construction industry, along with excellent negotiation and strategic planning skills. This position offers a comprehensive rewards package including generous leave and a company pension scheme.

Benefits

Generous holiday allowance

Life assurance

Employee recognition awards

Company pension scheme

Qualifications

• Experience in plant hire or construction industry.
• Track record in implementing SLAs and delivering optimum customer service.
• High level of personal drive and motivation for achieving targets.

Responsibilities

• Deliver high customer service with Business Sales Teams.
• Develop long-term business relationships with key decision makers.
• Maximise revenue across all client business.

Skills

Customer relationship development

Business growth generation

Negotiation skills

Strategic planning

Networking skills

Job description

About The Role

Are you ready for your next role in a successful, progressive company with fantastic career development opportunities?

We’re looking for the very best talent to join us at this exciting time in our journey, as we continue to strengthen our market leader position by providing an even better customer experience. We have an exciting new role for an National Account Manager who will be integral to the success of our national sales strategy, ensuring that we have a consistent, joined‑up approach to managing our customer base. There really couldn’t be a better time to join, as you’ll make the key decisions, shape the strategy and implement your growth plan.

As a National Account Manager you will manage and develop the portfolio of national customer accounts in a way that delivers sales and growth targets, maximises revenue across all income streams and delivers optimum service in line with the service level agreement.

Key responsibilities

• To deliver a high level of customer service in partnership with Service Centres and Business Sales Teams.
• Support National Account Manager in delivering against agreed account plans that maximise Sunbelt Rentals revenue across all preferred supply opportunities covered in our Agreement.
• Develop successful long term business relationships by networking with key decision makers at different levels and functions across the customer’s business in order to maximise Sunbelt Rentals revenue and share of the business.
• Facilitate the development of effective business relationships between Sunbelt Rentals staff and key client staff across all levels and functions, in a way that cements the existing business and provides a platform for revenue growth.
• To partner with the client business in order to identify initiatives and processes that will add value, improve efficiency and reduce cost for both the customer and Sunbelt Rentals.
• Maximise Sunbelt Rentals share of the client business and to identify and act upon opportunities for profitable revenue growth across all income streams.
• Support any tender process in a way that maximises Sunbelt Rentals opportunity to secure new business.

What can we offer you in return?

You’ll be joining a highly successful FTSE100 company, the UK’s largest equipment rental provider. We provide an industry leading flexible rewards package including generous holiday allowance (with the opportunity to buy and sell annual leave), life assurance, retail discount scheme, employee recognition awards and a great company pension scheme. Other benefits will depend on your job role and may include company car and private medical insurance.

About You

If you join the team we’ll provide you with everything you need and ensure you are equipped for success. We’ll talk to you about your training and personal development needs and what you’d like to do to further your career and support your future aspirations.

What will you need to succeed in this role?

• Experience of developing effective customer relationships, generating real business growth and winning and developing new business.
• Experience of plant hire or construction industry.
• Track record in developing and implementing SLAs and delivering optimum customer service in line with SLAs.
• Track record in delivering clear and measurable improvements across account portfolio.
• Excellent influencing and negotiation skills, superior networking skills.
• Strategic approach with the ability to balance day to day activities with a focus on delivering long term objectives.
• Innovative approach with the ability to move quickly in order to exploit business opportunities.
• High level of personal drive and motivation for achieving stretching targets.

About Us

Sunbelt Rentals is the leader in equipment rentals in the UK, Ireland, US and Canada – as well as specialist operations in Europe. We provide a range of solutions to every market and sector, including construction, industrial, energy, infrastructure, government and events. Our teams make the impossible possible and the unthinkable doable. Turning what if into what is.

Our people are at the heart of our values and they’re our greatest asset. We rely on you to look after our customers so in return, we take good care of you. We recognise the value and uniqueness of our team‑mates and are committed to creating a diverse and inclusive Sunbelt Rentals, providing equality of opportunity and a culture of fairness and respect.

Your health, safety and wellbeing are really important to us. We’re raising awareness and providing support through initiatives such as our mental health awareness campaign and first‑aider programme. You’ll also be able to access a 24‑7 employee assistance helpline, counselling services and financial wellbeing support.