National Account Manager

Hisense UK; Leeds; On-site; GBP 35,000 - 55,000; Full time

Benefits offered by this job

Bonus scheme

Pension contributions

25 days holiday + UK Bank Holidays

Long service awards

Salary sacrifice schemes

Discounts on Hisense products

Shopping discount portal

Job summary

Hisense UK in Leeds is seeking an Account Manager to own a portfolio of key online accounts in the Brown Goods category (TVs, Soundbars, Monitors). You will drive YoY growth across designated retailers and develop new trading partnerships aligned to business goals.

You will build long-term account strategies, manage day-to-day relationships, monitor pricing and promotions, provide sales forecasts, and collaborate with Logistics, Finance and Product teams to ensure smooth operations and ROI.

Qualifications

• Experience managing Online/E-tail accounts and achieving targets.
• Proven track record of hitting KPIs and managing budgets.
• Strong commercial, analytical and numerical skills.
• Excellent written and verbal communication.
• Proficient in Excel, PowerPoint, Outlook and Teams.
• Full UK driving licence; able to commute to Leeds 1–2 days/week.

Responsibilities

• Develop and implement long-term account strategies across online retailers to hit sales, profit and growth targets.
• Identify and develop new business opportunities, routes to market and trading partnerships.
• Manage day-to-day relationships with key accounts and ensure YoY growth.
• Monitor pricing, product trends and competitor activity; propose pricing and promotions.
• Deliver sales promotions, training and support to maximise channel performance.
• Provide accurate sales forecasts, stock insights and market intelligence for planning.
• Manage account budgets and investments to deliver ROI and profitability targets.
• Collaborate with Logistics, Service, Finance and Product teams for smooth operations.
• Produce regular business reports including sales, forecasting and aged stock analysis.
• Conduct customer audits, identify risks and opportunities, present solutions to senior management.
• Attend to ad hoc tasks per line manager.

Skills

Online/E-tail account management

Sales targets / KPIs

Commercial awareness

Analytical skills

Communication skills

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

Microsoft Teams

Results-driven

Organisational skills

Full UK driving licence

Willingness to travel

Tools

Microsoft Excel

PowerPoint

Outlook

Teams

Job description

You will be responsible for manage a portfolio of key online accounts. You will be accountable for the overall performance of these accounts within the Brown Goods category, which includes TVs, Soundbars, Laser TVs, Monitors. You will work to ensure year on year growth on current trading customers and develop new trading Accounts aligned to business growth.

Main Responsibilities:

• Develop and implement long-term account strategies to achieve sales, profit, and growth targets across designated online retailers.
• Identify and develop new business opportunities, routes to market, and trading partnerships to support category growth.
• Manage day-to-day relationships with key accounts, ensuring strong commercial performance and year-on-year growth.
• Monitor pricing, product trends, and competitor activity, proposing pricing and promotional initiatives through the appropriate approval processes.
• Deliver sales promotions, marketing initiatives, training, and other support activities to maximise channel performance.
• Provide accurate sales forecasts, stock insights, and market intelligence to support product planning, purchasing, and business decision-making.
• Manage account budgets and investments to deliver agreed return on investment (ROI) and profitability targets.
• Collaborate with Logistics, Service, Finance, and Product teams to ensure efficient operations, effective returns management, accurate accruals, and timely resolution of customer issues.
• Produce regular business reports, including sales performance, forecasting, and aged stock analysis, to support effective business management.
• Conduct customer audits, identify risks and opportunities, and present recommendations and solutions to senior management.
• Other Ad Hoc tasks per request by the line manager

Preferred Skills and Qualifications:

• Experience managing Online/E-tail accounts is preferred.
• Proven track record of achieving sales targets, delivering against KPIs, and managing account budgets.
• Strong commercial, analytical, and numerical skills.
• Excellent written and verbal communication skills.
• Proficient in Microsoft Excel, PowerPoint, Outlook, and Teams.
• Results-driven, with the ability to perform effectively in a fast-paced environment.
• Strong organisational and stakeholder management skills.
• Full UK driving licence required.
• Able to attend the Leeds office a minimum of 1-2 days per week and travel as required.

Benefits include, but are not limited to:

• Competitive salary with bonus scheme
• Pension contributions
• 25 days of holiday plus UK Bank Holidays
• Long service awards
• Salary sacrifice schemes
• Discounts on Hisense products
• Access to a shopping discount portal

About Hisense

Founded in 1969, Hisense is a global leader in technology for your home. We are passionate about making life enhancing technology accessible to the world through our innovations in televisions, laundry, refrigeration and other home appliances.

To discover more about Hisense, please visit Hisense UK About

IMPORTANT NOTICE

• We are an equal opportunity employer committed to creating a diverse and inclusive workplace. We welcome applications from candidates of all backgrounds, and all qualified applicants will be considered without regard to race, color, religion, gender, sexual orientation, national origin, disability, or any other characteristic protected by law.
• As a courtesy, we strive to acknowledge all applications. However, due to the high volume of applications, we regret that we may not be able to respond to every applicant, we can only guarantee that shortlisted candidates will be contacted.
• By submitting your application, you acknowledge that your personal data will be processed for recruitment purposes in accordance with UK data protection legislation. We may retain your details for up to 24 months following the conclusion of the recruitment process in order to consider you for future opportunities, unless a longer retention period is required by law. Your personal data may also be shared with affiliated companies within the Hisense Europe Group where necessary to support the recruitment process. You may withdraw your consent at any time by emailing us at [e-mail]