National Account Manager

Coty; Greater London; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A global beauty leader is seeking a National Account Manager to manage relationships with Boots. This role involves strategic planning, achieving sales targets, and driving brand visibility. The ideal candidate will have proven success in beauty or luxury retail, strong negotiation skills, and experience with UK high-street retailers. This role offers a hybrid work model and numerous benefits, including generous leave policies and employee assistance programs.

Benefits

Day off on your Birthday

Life Assurance & Income Protection

Access to discounted merchandise

Generous leave policy

Qualifications

• Proven success as a National Account Manager within beauty or premium FMCG.
• Strong experience with UK high-street retailers, ideally Boots.
• Deep understanding of beauty/fragrance retail landscape and consumer trends.
• Excellent negotiation, relationship-building, and presentation skills.
• Commercially savvy with P&L ownership experience.

Responsibilities

• Manage Coty's Luxury and Lifestyle Fragrances with Boots.
• Lead annual joint business planning and set targets.
• Deliver sales, profit, and market-share objectives.
• Collaborate with multiple teams for effective marketing campaigns.
• Build robust and accurate forecasts based on business expectations.

Skills

Proven success as a National Account Manager

Strong experience with UK high-street retailers

Excellent negotiation skills

Financial acumen

Organizational skills

Job description

NATIONAL ACCOUNT MANAGER – BOOTS

WIMBLEDON

HYBRID WORKING

We’re Coty, a global leader in beauty. We’re #1 in the world for Fragrance and #3 in the world in Colour Cosmetics with a portfolio of brands that have been known and loved for generations.

Our iconic portfolio of more than 77 brands are sold in over 150 countries around the world. We believe in beauty with a purpose and brands that inspire, no matter where they are in the world. We have some of the most well-known brands in the categories of Fragrances, Colour Cosmetics and Skin & Body Care including Boss, Burberry, Gucci, Chloé, Calvin Klein, Marc Jacobs, Kylie by Kylie Jenner, Lancaster, Sally Hansen, Rimmel, Max Factor and the list goes on and on!

Coty is committed to building a workforce that is as diverse as the communities we serve. Hiring people with different backgrounds and experiences helps us build better products, better serve our users, and build a diverse and inclusive workplace.

RESPONSIBILITIES

This role will be responsible for managing Coty’s Luxury and Lifestyle Fragrances with Boots, our largest retail partner. The National Account Manager role is responsible for building strategic relationships, delivering annual sales and profit targets, and ensuring our brands stand out in a highly competitive category. The role offers a huge amount of scope to drive our brands in creative ways with the customer and stretch your account manager experience, working cross functionally to deliver results.

Your main focus:

Business Planning

• Own the commercial relationship with the key high street retailer
• Lead annual joint business planning, including setting targets, forecasting, and aligning on long-term growth strategies
• Responsible for creating and implementing market leading, omni-channel activation plans that our tailored to the retailer and specific Coty brands
• Collaborate with Marketing, Retail Media, Commercial Excellence, Visual Merchandising, Field and Education teams to deliver standout in-store visibility, seasonal campaigns, and consumer experiences.
• Influence internal stakeholders with robust commercial rationale and category insight
• Lead cross-functionally to unlock strong, retailer centric promotional plans

Negotiation

• Agree listings for all new products and brands as appropriate
• Manage promotional plans, trade budgets, and retailer margin requirements to maximise ROI
• Lead cost price, trade terms, space and JBP negotiations
• Analyse sales performance, competitor activity, and category trends to make data‑driven recommendations.

Forecasting/Supply Chain

• Build robust and accurate forecasts that meet business expectations based on sell out plan to ensure exceptional service levels

Financial responsibilities

• Deliver sales, profit, and market‑share objectives across Fragrance category
• Manage monthly, quarterly and annual sales forecasts and provide rationale to Customer Business Manager
• P&L ownership allowing you to show our ability to drive top and bottom line
• Manage Gross to net controls to optimise profitability
• Manage an investment plan to drive consumer awareness whilst maximising profitability
• Deliver maximum consumer engagement from trade investment
• Accurately prepare financial accrual requests and implement these with the Commercial team
• Work with the customer and Customer Services to minimise receivables to achieve target Debtor days for the customer

Working for Coty means putting kindness at the centre of all we do. Coty want to unleash every vision of beauty and to further celebrate that vision, we encourage you to bring your authentic self to the team. We proudly demonstrate inclusion and role model the right behaviours in our close‑knit team.

This role will report into the Customer Business Manager and you will collaborate with the Brand teams, Marketing, Sales and Supply & Demand teams.

YOU ARE A COTY FIT

You like to (add experiences or skills). As a/an experienced (job title), you (add way of working) and you get energy from working in a fast‑paced, diverse and international environment. Other than that, you:

• Proven success as a National Account Manager within beauty, fragrance, luxury, or premium FMCG
• Strong experience working with UK high‑street retailers (Boots experience highly desirable).
• Deep understanding of the beauty/fragrance retail landscape, consumer trends, and the dynamics of premium/luxury categories.
• Excellent negotiation, relationship‑building, and presentation skills
• Commercially savvy with strong financial acumen, forecasting ability, and P&L ownership
• Highly organised, proactive, and comfortable working in a fast‑paced, entrepreneurial environment
• Has a flexible approach and adapts to challenges and changing priorities as needed

OUR BENEFITS

As our National Account Manager some of the benefits you will receive are:

• Day off on your Birthday.
• Life Assurance & Income Protection
• Corporate Eye Care Scheme
• Access to discounted Coty merchandise via employee website
• Employee Assistance Programme
• Generous leave policy, including but not limited to: gender neutral parental leave, personal leave, volunteering leave.
• Dedicated ERGs to promote DE&I in the workplace
• Salary sacrifice schemes: Cycle to Work, Season Ticket Loan, Nursery Benefit

RECRUITMENT PROCESS

• A telephone/online introductory meeting follows.
• A first online/in-person interview
• A second interview
• You will receive a proposal with the terms of employment.

ABOUT COTY

Coty is one of the world’s largest beauty companies with an iconic portfolio of brands across fragrance, color cosmetics, skincare, and body care. At Coty, we celebrate the entire human kaleidoscope and cultivate a culture of fearless kindness. Therefore, we are proud to be an equal opportunities employer. We do not discriminate against any candidate or employee and strive to be an open, inclusive and diverse workplace where all employees can be their authentic self. Join us in making over the world of beauty!

For additional information about Coty Inc., please visit www.coty.com/your-career.