National Account Manager

BSBF; England; On-site; GBP 65,000 - 90,000; Full time

Job summary

Colgate-Palmolive, a global leader in consumer products, is seeking a Customer Development Manager for UK & Ireland to drive growth in key accounts from Woking, Surrey. You will own joint business planning, forecast volumes, and profit targets in collaboration with internal teams.

You will lead cross-functional initiatives, analyze retailer insights, and shape retailer strategies while partnering with Category Management, Brand teams, and Sales.

Qualifications

• Commercially astute leader with a proven track record in building influential business relationships.
• Strong strategic thinking and negotiation skills.
• Experience in P&L management and Joint Business Planning (JBP).
• Ability to translate data into actionable commercial strategies.

Responsibilities

• Financial & Growth Stewardship: exceed net sales, margin and profit targets with JBP ownership.
• Strategic & Commercial Acumen: identify issues and opportunities and drive forward retailer strategy.
• Retailer & Shopper Expertise: build insights-driven plans aligning brands to grow category share.
• Cross-Functional Collaboration: coordinate with Shopper Development, Category Management, and Brand teams to enable growth.

Skills

Commercial leadership

Strategic thinking

Negotiation

Data-driven decisions

Job description

Established in 1806 as a small soap and candle business in New York City, Colgate-Palmolive is now a truly global company with products sold in over 200 countries and territories under such internationally recognized brand names as Colgate, Palmolive, Softsoap, Irish Spring, Protex, Sorriso, Kolynos, elmex, Tom's of Maine, Sanex, Ajax, Axion, Soupline, Haci Sakir, Suavitel, PCA SKIN, EltaMD, Filorga and Hello as well as Hill's Science Diet and Hill's Prescription Diet.

Colgate-Palmolive is a leading consumer products company that serves hundreds of millions of consumers worldwide with brands and products across four core businesses – Oral Care, Personal Care, Home Care and Pet Nutrition. We are committed to offering products that make lives healthier and more enjoyable, and programs that enrich communities around the world.

Every day millions of people trust our products to care for themselves and the ones they love. Our goal is to use our technology to create products that will continue to improve the quality of life for our consumers wherever they live.

A career at Colgate-Palmolive is an excellent opportunity if you seek a global experience, constant challenge, and development opportunities in an environment that respects work/life effectiveness.

Travel Required?: Travel - up to 10% of time

Posting Start Date: 7/30/26

On-site

No Relocation Assistance Offered

Job Number#172312 - Surrey, England, United Kingdom

Who We Are

Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!

Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.

Customer Development Manager - UK & Ireland Accounts

Location: Woking, Surrey

Reporting to: Customer Development Director

Why Join Our Team?

Join Colgate Palmolive, a global leader investing in your career, our world-renowned brands, and cutting-edge technology. We’re committed to a culture built on Caring, Inclusion, and Courage, providing a place where your decisions make a tangible impact on our business and market position.

World-Class Brands: Partner with iconic brands and contribute to global strategies.

Impact & Autonomy: Operate in a fast-paced environment with personal accountability to directly influence our day-to-day performance and long-term strategy.

Future-Ready Workplace: We are investing heavily in new tools and technology, including AI, to empower our teams, streamline processes, and make your role more strategic and fulfilling. You will be at the forefront of commercial innovation.

Job Purpose

As a pivotal member of the Customer Development Team, you will be instrumental in driving budgeted sales and profit growth, shaping a sustainable, mutually prosperous business model, and spearheading innovation within our most critical accounts.

What You Will Deliver

Financial & Growth Stewardship: Consistently exceed net sales, margin, and profit targets. You will develop, implement, and actively manage a dynamic Joint Business Plan, taking full ownership of customer forecast volumes, sales, and investment, including meticulous management of the 5P planning process and financial accruals.

Strategic & Commercial Acumen: Leverage sharp commercial instincts to interrogate business performance, swiftly identify critical issues and untapped opportunities, and lead effective resolution and optimization initiatives. You will develop and rigorously implement a forward-thinking 3-year retailer strategy.

Retailer & Shopper Expertise: Cultivate robust external networks to gain unparalleled insights into the retailer landscape. Develop a profound understanding of the client's strategic imperatives and shopper insights, expertly aligning our brands to maximize impact and category growth.

Cross-Functional Collaboration: Partner closely with Shopper Development, Category Management, Commercial Strategy, and Brand teams to construct high-performing, people-centric plans, drive Omni Demand Generation, and implement groundbreaking business solutions. You will build strong internal networks to ensure seamless cross-functional support and actively shape the overall team strategy.

Who We Are Looking For

You are a commercially astute leader with a proven track record of building robust, influential business relationships and delivering highly creative, profitable solutions.

Profile: Bright, ambitious, and results-oriented with exceptional strategic thinking and negotiation prowess.

Skills: Adept at identifying growth levers and translating complex data into actionable commercial strategies. You thrive in a fast-paced, autonomous environment.

Influence & Stakeholder Management: "A proven ability to build trust and influence decision-making at senior levels, both internally and with external customer leadership."

Commercial Expertise: "Demonstrable expertise in P&L management, Joint Business Planning (JBP), and a track record of implementing the 5P/7P framework to deliver year-on-year market share growth."

Our Commitment to Inclusion

Our journey begins with our people—developing strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business.

Equal Opportunity Employer

Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.