National Account Manager

Micheldever Tyre Services; England; On-site; GBP 45,000 - 50,000; Full time

Job summary

A leading tyre distribution company in the UK seeks an experienced account manager to oversee customer relationships and drive sales growth. The ideal candidate has a strong background in account management within the fleet market and excellent negotiation skills. This role offers a salary of £45-50K (OTE £65-70K) along with a comprehensive benefits package, including staff discounts and life insurance.

Benefits

Staff discounts on servicing and tyres

Life Insurance

Pension

Cycle to Work

Charity Match

Qualifications

• Must have a Full UK Driving Licence.
• Demonstrable contract negotiation skills at a senior level.
• Proven ability to manage, analyze, and improve methods in the fleet market.

Responsibilities

• Support the delivery of the annual sales and profit plan.
• Daily management of the customer relationship.
• Develop strong customer understanding and relationships.

Skills

Customer relationship management

Sales development

Negotiation skills

Team leadership

Account management

Customer focus

Job description

Responsibilities & Qualifications

• Support the delivery of the annual sales and profit plan
• Daily management of the customer relationship
• Develop strong customer understanding and relationships across the customer's business
• Customer reporting in line with customer and internal demands/agreements
• Ensure MFS delivers on every customer SLA and contracted requirement.
• Answering queries and questions raised by the customer in a timely manner
• Ensuring customers sales and profits are in line with the tender business case
• Developing new sales opportunities with existing customers
• Negotiation of customer contracts - new and renewals
• Communicating and managing customer price changes
• Monthly internal reporting as required
• To highlight and identify where positive changes can be made to improve service, process or customers experience
• To be able to communicate reasons for change in a positive and effective way for teams to understand the reasons and to be supportive of the changes
• Technology - Being open to how technology can support the business product and offering
• Track record of delivering budget beating sales performance
• Proven ability to manage, analyse and improve methods to optimise the Fleet market
• Proven background in account management and sales development in the fleet market
• Previous experience of successfully managing and developing a team
• Demonstratable contract negotiation skills at a senior level
• Excellent negotiation skills aimed at forging solid partnership with customers and service providers alike
• Strong leadership, talent development and team building skills
• Customer focused, business partnering approach to managing business relationships, working towards achieving common goals through teamwork

Micheldever Tyre Services (MTS) was founded in 1972 as a part-time venture providing car servicing and tyres. Today, Micheldever Group is the fastest growing wholesaler, distributor and retailer of tyres in the UK, selling six million tyres nationwide (20 percent of the total UK market) and employing approximately 2100 employees company-wide.

To support this business, we have built a wholesale distribution network of 14 sites around the UK supplying over 6,000 retailers and our own retail chain Protyre which is consistently growing. This is achieved by skilled, focused and determined teams across 1 central distribution and 13 warehouse operations nationwide.

Requirements

Must have: Full UK Driving Licence. Account management and sales development in the Fleet market

Salary & Benefits

Salary: £45-50 DOE (OTE £65-70K)

Benefits: Staff discounts on servicing, tyres and MOTs. Retail vouchers, Finder's fee, Life Insurance, Pension, Eye Care Vouchers, Buy/Sell Holiday, Flu Jab, Employee Assistant Program. Long Service Recognition, Enhance Maternity and Paternity, Cycle to Work, Charity Match.