National Account Manager

Nestlé; Crawley; Hybrid; GBP 60,000 - 85,000; Full time

Benefits offered by this job

Discretionary bonus

Generous pension

Flexible days

Volunteering days

Personal development

Job summary

Nestlé Purina Pet Care is seeking a National Account Manager – Grocery Multiple to lead and deliver profitable market share growth for key accounts. You will own customer plans, negotiate joint business plans, and work with the National Accounts and MDO teams to develop customers and build the capability of liaison across functions.

The role focuses on developing and executing customer strategies, analysing data to optimise KPI delivery, and managing budgets/resources to achieve revenue, trade

Qualifications

• Experience in FMCG or consumer goods commercial roles.
• Ability to develop and negotiate business plans and drive results.
• Strong analytical mindset with data-driven decision making.

Responsibilities

• Lead the negotiation and execution of annual Customer Business Plans.
• Analyse datasets (EPOS, Nielsen, CIM) to build commercial plans.
• Ensure timely and accurate delivery of customer plans and documentation.
• Develop Customer Contact Strategy and build cross-functional relationships.
• Collaborate with category teams to deliver NPD in distribution.
• Utilise insights to optimize portfolio for customer and shopper.
• Participate in MBP and other planning processes with data-driven guidance.

Skills

P&L ownership

Commercial finance

Cross-functional

Attention to detail

Analytical

Job description

Nestlé Purina Pet Care

National Account Manager – Grocery Multiple

Attractive Salary

• Potential, discretionary bonus
• 12 flexible days on top of 25-day holiday entitlement
• A focus on personal development and growth

Location: Gatwick - Hybrid working: 2 days per week in our office

Attractive Salary

Some Of Our Other Fantastic Benefits

• Potential, discretionary bonus
• Generous pension scheme
• 12 flexible days on top of 25-day holiday entitlement
• 2 paid volunteering days
• A focus on personal development and growth

Position Summary

We have a fantastic opportunity to join our Purina Sales team as National Account Manager where you will play a key role within the Purina Sales Team and be responsible for the leadership and delivery of a profitable market share winning plan driven by the development and negotiation of Joint Business Plans with one of our key customer accounts.

At Nestlé Purina, we’re on a mission to enrich the lives of pets, the people who love them, and the planet we share. Join us, and you’ll discover a world where your skills, knowledge, and passion can flourish. As part of our supportive and dynamic environment, you’ll be encouraged to challenge norms, experiment with new ideas, and drive meaningful change. At Purina, you’re not just part of a team; you’re part of a movement to create a better world for pets and people alike.

Your impact

You will be responsible for the full management and accountability of the customer / category / format P&L, including Sales Revenue, Trade Spend, Promotional ROI, Market Share and Profit targets. You will work closely with experienced colleagues within the National Accounts Team and the MDO Team to develop your customers and your own customer management skills.

Your key responsibilities will include:

• Developing and leading the negotiation of the annual Customer Business Plans which deliver against internal and external strategies & KPI
• Analysing of data sets (EPOS, Nielson, CIM, SRM) to build commercial plans which optimise KPI delivery
• The timely and accurate execution of Customer Plans, providing excellent communication to Customers, completing all required internal and external documentation and alignment to ensure perfect execution of customer plans
• Lead Customer Contact Strategy and build powerful relationships cross functionally at appropriate levels
• Work with category team to ensure successful delivery of strategic NPD in agreed distribution
• Deploy customer, shopper and category insight to identify optimum portfolio mix for the customer and shopper. Lead cross functional teams to deliver portfolio range for customer
• The timely participation and input into all relevant internal planning processes (weekly, monthly and quarterly) / Monthly Business Planning (MBP). Utilise multiple data sets to create guidance to build understanding of external performance dynamics

Your ingredients for success

To be successful in this role, you will already have some fantastic commercial or sales experience within FMCG. You will be passionate, tenacious, results focused and enjoy working in a highly energetic and exciting environment. Acting as an ambassador for the Purina Pet Care brand, you will have commercial capability and have experience of influencing across all levels. It’s a given that you will know the importance of being able to flex your style whilst working in an environment that can be, at times, ambiguous.

You will also:

Essential Skills

• Have previous P&L budget responsibility
• Be able to demonstrable a solid understanding of commercial and financial situations.
• Be comfortable when working collaboratively and cross functionally
• Have a high level of attention to detail and ability to priorities conflicting work demands across everything you do.
• Make good use of insightful information and be naturally analytical

Desirable Skills

• A good knowledge and understanding of working with Retail customers is desired
• Experience of structured negotiation and forecasting would be beneficial

What You Need To Know

Job advert posting date 23/09/2026

Job advert closing date 07/10/2026

At Nestlé, our values are rooted in respect and we believe that embracing diversity and fostering an inclusive environment allows everyone to reach their full potential and drives innovative thinking. We strongly encourage applications from individuals of all gender identities, ethnic backgrounds, those with disabilities, parents, carers and members of the LGBT+ community. Please let us know if we can provide accommodations to ensure your full participation in the application process.

To find out more about Nestle’s commitment to DEI: Nestlé's Commitment to a Diverse and Inclusive Workplace

To find out more about your recruitment journey with Nestle: Recruitment Journey | Nestlé UK & Ireland