National Account Manager

Inspired Thinking Group Limited; Birmingham; On-site; GBP 40,000 - 60,000; Full time

Job summary

A successful FMCG business is seeking a commercially focused National Account Manager in Birmingham. This role involves managing and growing national and key retail accounts, developing customer-specific sales plans, and providing insights on market trends. The ideal candidate will have over 2 years' experience in national account management, a solid track record in FMCG sales, and strong commercial acumen. Proficiency in Microsoft Office tools is also necessary. This position offers an exciting opportunity to contribute to innovative product launches.

Qualifications

• 2+ years' experience in national account management or key account management, ideally within top UK grocers.
• Proven track record in FMCG sales, retail account growth, and profitable business development.
• Experience in private label, category management, or manufacturing is highly advantageous.

Responsibilities

• Manage and grow national and key retail accounts, proactively identifying new business opportunities.
• Collaborate with cross-functional teams to deliver customer-focused strategies and achieve account objectives.
• Analyse category performance, KPIs, and market trends, providing insight-led recommendations.

Skills

National account management

FMCG sales

Commercial acumen

Project coordination

Critical Path Management

Proficiency in Microsoft Office

Job description

We are recruiting on behalf of a highly successful global FMCG business that partners with top UK retailers and international accounts, supplying innovative own-label products across Health & Beauty, Household, Impulse Snacking, and Reusable Bags. Known for category-leading innovation and fast-paced product launches, they are seeking a commercially focused National Account Manager to join their team.

Responsibilities

• Manage and grow national and key retail accounts, proactively identifying new business opportunities.
• Collaborate with cross-functional teams to deliver customer-focused strategies and achieve account objectives.
• Develop and execute customer-specific sales plans aligned with commercial goals.
• Analyse category performance, KPIs, and market trends, providing insight-led recommendations.
• Identify ambitious growth opportunities and deliver innovative solutions for customers.
• Support the wider sales team and collaborate across accounts where required.
• Lead, coordinate, and track project milestones, managing internal and external stakeholders.
• Maintain clear communication and visibility across all project stages.

Qualifications

• 2+ years' experience in national account management / key account management, ideally within top UK grocers.
• Proven track record in FMCG sales, retail account growth, and profitable business development.
• Experience in private label, category management, or manufacturing is highly advantageous.
• Exposure to international retailers or supply chain partnerships is a plus.
• Strong commercial acumen, highly organised, and able to prioritise in a fast-paced environment.
• Skilled in Critical Path Management, project coordination, risk assessment, and resource planning.
• Proficiency in Microsoft Outlook, Teams, Excel, and PowerPoint.